Student Satisfaction Study on Academic and Non-Academic Support Facilities at STIE Pancasetia Banjarmasin Campus Jl. Trikora Banjarbaru, South Kalimantan

Academic and non-academic support facilities have an important role in improving the quality of learning and student experience in higher education. This study aims to measure the level of student satisfaction with the facilities available at the STIE Pancasetia Banjarmasin Campus. The research method used is a quantitative survey with questionnaires as the main instrument to collect data from active students. The results of the study show that most students are satisfied with academic facilities such as classrooms, libraries, and computer labs. However, there are still several aspects that need to be improved, especially in terms of the availability of internet facilities and the comfort of the learning room. Meanwhile, non-academic facilities such as parking areas, canteens and sports facilities received mixed ratings, with some students expressing the need for improvements in terms of cleanliness and service capacity. Based on these findings, the campus is expected to evaluate and improve inadequate facilities to increase student satisfaction and comfort in undergoing academic and non-academic activities.