�
American
Journal of Economic and Management Business
p-ISSN:
XXXX-XXXX
�e-ISSN: XXXX-XXXX
Vol. 1 No. 2 December 2022
Implementation of Management Functions in Bridal Makeup Studio
Teti Kuswati
Akademi Kesejahteraan Sosial � AKK, Indonesia
Email: [email protected]
Abstract
Human civilization encourages the development of business opportunities,
one of which is bridal makeup services. The need for bridal makeup services
continues to increase, giving rise to business competition. In facing
increasingly fierce business competition, important management activities are
of concern. Management is an effort to manage the company in order to achieve
common goals. Management functions include: planning, organizing, preparing
personnel, directing, coordinating, funding, and preparing reports. The method
used in this writing is literature review, through searching articles on the
internet and reviewing articles. The keywords used in the article search were
management functions, salon management, bridal makeup business, salon marketing
strategy, implementation of management functions, beauty makeup. From these
keywords, several related articles/journals were found. Some of these articles
are then used as a reference, reviewed and reviewed using supporting
references. Human resource planning, workforce withdrawal, workforce selection,
organizational orientation, HR development, employee work evaluation, awarding
are important factors that need to be carried out in the bridal makeup service
business.
Keywords: Management; Implementation of Management functions; Bridal Makeup
Services.
This article is
licensed under a Creative Commons Attribution-ShareAlike 4.0
International
INTRODUCTION
Human
civilization continues to develop along with the times. This encourages people
to continue to innovate in order to meet increasingly complex needs. The
development of business opportunities arises along with the increasing
complexity of human needs. One of them is the need for bridal makeup services.
The increasing
need for bridal makeup services has led to intense competition. This is marked
by the mushrooming of the bridal makeup business. Products and prices offered
also vary, each has its own characteristics and
advantages. Besides competing in innovation, intense competition requires
wedding makeup service managers to pay attention to the implementation of
management functions in order to be able to compete and excel in the
competition.
RESEARCH
METHODS
The
purpose of this paper is to describe the implementation of management functions
in bridal makeup services. The method used in this paper is literature review,
through searching articles on the internet and reviewing articles. The keywords
used in the article search were management functions, salon management, bridal
makeup business, salon marketing strategy, implementation of management
functions, beauty makeup.
Some
of the writings that are referenced in this literature review include: Overview
of beauty salon business management in the East Padang sub-district (Rianda et al., 2015),
Management of beauty salon businesses in West Payakumbuh
sub-district (Nildawati et al., 2016),
Management of entrepreneurship training in bridal makeup to grow independence
of students at LKP Rosye Bandung city (Sari et al., 2021),
Management of course institution leaders in fostering the quality of bridal
makeup educators (Rostini, 2019),
Implementation of management functions in the makeup division for bridal
services at Adji Wedding Gallery (Hidayah, 2014).
Besides
that, there are also several other supporting articles that are used as
references, including: Application of the management function as a method of
increasing employee work (Rismayanti & Sagay, 2018),
The effect of management functions on employee job satisfaction in the asri rahayu home industry in the Majalengka region (Zanah & Sulakasana, 2016),
Implementation of public management functions (Mairizon,
2013), Implementation of management functions in Islamic educational
institutions (Maujud, 2018),
Implementation of management functions of PT Kurnia Bintang Sentosa Bekasi (Widiawati, 2015),
Implementation of management functions in rantau kiwa sub-district office, North Tapin
sub-district, Tapin district (Hamdi, 2020),
Implementation of management functions in improving the quality of education (Aljufri, 2013).
The
main article is then used as a reference, reviewed and reviewed using existing
journals and supporting references.
RESULT AND
DISCUSSION
Management
is a management effort within the company in order to achieve common goals.
Every company needs good management. The company's management functions
include: planning, organizing, preparing personnel, directing, coordinating,
funding, and preparing reports.
Planning
is an effort to set work to achieve the goals that have been set. This function
includes decision making. Organizing is the systematic integration of
interdependent parts into a unified whole. Organizing is very vital for a
bridal makeup service business and is the main key in grouping activities to
achieve common goals.
The
preparation of personnel is the preparation of company personnel starting from
recruitment, development to the realization of employees who can provide
maximum efficiency. Briefing is a leadership activity to provide assignments,
guidance and instructions so that common goals can be achieved. The
coordinating function is an effort to create good cooperation in order to
achieve management goals. Funding is a management function that describes
revenue and expenditure plans in each activity. Preparation of reports is a
report on the results of activities carried out by employees, in oral and
written form, and can be accounted for.
From
a review of related articles, several companies have implemented management
functions, although some are still not optimal. The results
of a review of beauty salon business management in the East Padang sub-district
(Metsy Rianda, 2015) show
that the implementation of management functions is still in a poor category.
In research conducted by Nildawati (2016) regarding
the Management of beauty salon businesses in the West Payakumbuh
sub-district, it provides an overview of the percentage of respondents'
achievements related to the implementation of management functions in the poor
to moderate category range.
The
next journal with the title Management of bridal make-up entrepreneurship
training to foster student independence at LKP Rosye
Bandung city (Mega Sari, 2021) concluded that the LKP had implemented several
management functions including planning, organizing, implementing, evaluating,
and controlling. However, there is no further explanation regarding other
management functions such as personnel preparation, direction, coordination and funding.
The
management of course institution leaders in fostering the quality of bridal
make-up educators (Deti Rostini,
2019) includes several functions including planning, organizing, implementing,
and evaluating. The application of management functions in the make-up division
for bridal services at the Adji Wedding Gallery (Naning Hidayah, 2014) has been
implemented quite well, including the functions of planning, organizing,
directing, and supervising.
� All management functions are an integral part
that cannot be separated and are interrelated with one another. If one of these
functions does not work, the company's goals will not be achieved. With the
existence of a literature review to describe the application of the management
function in this bridal makeup business, it is hoped that it can help business
actors achieve company goals and be competent in a healthy manner.
Bridal
Makeup Service Business
Bridal
make-up service business, namely a business institution in the field of make-up
that specifically serves or provides wedding services.
The bridal makeup service business can make it easier for the bride and groom
to prepare for the wedding both in aisle decorations, bridal make-up, wedding
dress, catering, entertainment, documentation, building, and those related to
weddings, therefore the bridal makeup studio can provide wedding packages
according to with customer wishes.
Management
Definitions
Management
comes from the word "to manage" which means to manage. Substantively,
management contains activities whose content is management. From this meaning,
several important points emerge, namely what is managed, how to manage it, for
what it is managed and who manages it. In other words, management is a process
and effort together to achieve a common goal.
In
management, decision-making can be said to be the art of leading a company in a
broad sense. Processing of a company related to efforts to make decisions is a
creative process to create situations and conditions that must be chosen or
vice versa.
The
creative process in decision making requires intelligence. Smart is a reflection of intelligence and the power of instinct in
choosing and making decisions. Smart in finding ways or methods as well as
solutions to the problems faced. The intelligence of a leader in
Making decisions
can be seen from identifying a problem, compiling alternatives, analyzing alternatives and taking concrete action as the
best decision-making.
Management
has several important points, including:
1. Management
must have a predetermined goal
2. Management
is a blend of art and science
3. Management
is a systematic, cooperative, coordinating, integrated process in the
utilization of its elements
4. Management
requires a process of cooperation between groups of people in an organization
5. Management
is based on division of work and responsibility
6. Management
is only a means to an end
Management Objectives
With
management as an organizational tool, it is hoped that all goals can be
achieved. Mobilizing the organization in such a way that it is carried out to
minimize wastage of both materials for the achievement of common goals.
Some
experts also define management as the science and art of managing the process
of utilizing human resources and other resources effectively and efficiently in
order to achieve set goals. From this definition it can be concluded that the
purpose of management is to realize the effective and efficient utilization of
all resources so that the goals set can be achieved.
Management
Function Implementation
1. Planning
Planning is an effort
to plan activities to be carried out so that the goals set can be achieved. The
product of planning is a work program. This is closely related to the
decision-making process which requires the ability to visualize and look ahead
to produce the best pattern of action for the future. Planning activities in
the bridal makeup service business involve Planning for Bridal Makeup Services,
Planning for Bridal Makeup Service staff, Planning for Makeup, videos, photos,
invitations, and souvenirs, Target planning, Budget planning, Facilities and
infrastructure planning, Customer planning.
According to Siagian, there are four basic ideas in planning, among
others:
a. Limited
resources do not limit the goals to be achieved. To achieve this, it is
necessary to have an understanding of the resources that are already available,
are in the process of being made available, or are the resources that will
become available.
b. Companies
must not ignore conditions and situations in society, both positive and
negative.
c. The
company is a "social organization" so that it cannot be separated
from responsibility, both the leadership's responsibility to subordinates, the
leadership's responsibility to the company, the company's responsibility to
customers and society.
d. Companies
in such a way must create a climate of good cooperation. This is related to the
existence of human limitations as a member of the company both physically,
mentally, biologically.
The product of the planning management
function is a goal-directed plan. The plan as a result of planning at least
includes several, including:
a. What
is the company's goal. In this case, bridal make-up
services, wedding dresses, accessories, aisles, souvenirs, photos, videos, etc.
b. The
reason why this goal needs to be achieved, for example, is related to the large
demand for bridal makeup services which has given rise to competition between
bridal makeup studio entrepreneurs, so that companies are required to be able
to compete in a healthy manner.
c. How
the company will be run, both the company's goals, costs, and work procedures.
In this case it concerns the type of makeup that will be provided by the
company in carrying out bridal makeup services, in accordance with the
agreement that has been selected at the customer's request.
d. When
will the activity take place? This is related to the scheduling of work
activities. This activity starts from the application, Siraman,
Midodareni, Ijab qobul to the wedding reception, even if it is possible
until the committee is disbanded
e. Who
will be involved in the implementation of the activity.
This process concerns any human resources who serve as make-up artists, fashion
stylists, bun stylists, aisle stylists, etc. As well as regarding the budget
costs that must be provided in the implementation of bridal makeup services.
f. Assessment
of the activities that have been carried out, which are being carried out and
which have not been completed.
g. Identification
of factors that may influence implementation. This process is followed by
adjustment activities and changes to plans if something needs to be changed
along the way.
2. Organizing
Organizing
includes several activities, including: determining the structure, job
functions, duties and responsibilities, as well as the relationship between
functions. In the make-up service business, this management function includes
organizing bridal makeup services, organizing staff, organizing facilities and
infrastructure, and organizing work programs. Each must understand what to do
and when to do it.
The
product of the organizing management function is organization. Organizations
can be viewed from two perspectives, namely the organization as a container,
and the organization as a process. Organization as a process focuses on the
relationship between people in the organization, and therefore is dynamic.
While the organization as a container is static, is a place for administration
and management.
The
dynamic interactions between people in organizations give rise to two kinds of
relationships:
a. Formal
relationship. This relationship includes organizational structure, work
procedures, hierarchies, and so on. Usually regulated in the legal basis for
company establishment (Perpres, Permen,
Perda, Deed: among others)
b. Informal
relationships. This relationship is based on individual relationships, common
interests, common expertise, common interests, and others from the members of
the organization. Several steps are needed in implementing the organizing
management function, including:
1) The
formulation of the tasks of each unit and the placement of the implementation
to carry out these tasks.
2) Relationship
placement.
3) The
division and classification of actions in a certain unit.
4) Giving
authority to each member who will carry out the action.
3. Formation
of personnel
The
preparation of personnel is the activity of placing the position of company
employees, including the process of employee recruitment, education, training,
utilization and development of human resources effectively.
Janet
B. Parks (2007: 338), the personnel management function has several objectives,
including:
a. Realizing
an effective, cooperative and integrated work mechanism.
b. Realizing
employee synergy in accordance with all duties and obligations.
c. Encouraging
employees to maximize efficiency and efficiency.
d. Make
it easy for employees to complete their duties properly according to their
respective areas of expertise.
According
to (Hani, 2000),
several aspects in the implementation of the personnel management function are:
a. Human
resource planning
This
aspect includes activities to fill certain positions in the company. This step
requires planning, among others; (1) determine what positions need to be
filled, what skills are needed, and the amount needed, (2) consider the
conditions of demand and supply of employees, and (3) understand the potential labor market.
Fulfilling
the need for new workers can be reached through 2 sources, namely from within
the company and from outside the company. Sources from within the company are
obtained through promotions and position transfers. Sources from outside the
company are filtered from advertisements, friends of company employees,
schools, labor departments, and others.
b. Labor
withdrawal
Withdrawal
of new employees is carried out to fill vacant positions due to old employees
either retiring, dying, resigning or being terminated due to a certain policy.
c. Labor
selection
In
this stage, an assessment of the characteristics and characteristics of
prospective employees is carried out in order to get the most capable workforce
and meet the requirements of the position
Employee
selection includes several stages, namely announcement of registration,
registration stage, test, and announcement of selection results. Participants
who are declared as new employees of the company are participants who pass the
final selection.
d. Organizational
orientation
Orientation
is a probationary period provided with guidance and mental preparation. Some
companies use the orientation period as one of the selection
stages and is generally referred to as the probationary period. The
probationary period ends until the employee is accepted as a permanent
employee.
e. Employee
training and development
Employee
training and development aims to obtain competent and trained employees who can
carry out their duties efficiently. Companies need to conduct regular training
and development to increase the knowledge and skills of employees so that their
achievements and work results can be maximized.
f. Assessment
of the implementation of employee work
The
benefits of evaluating employee work include being the basis for making
decisions, for example for bonus payments. Besides that, it can also be a tool
and provide advice to employees. The assessment team consisted of leaders,
psychologists and members. Assessment is based on work performance and career
system.
g. Giving
remuneration and awards
Giving
remuneration and awards is a means to motivate employees to work better. Giving
remuneration requires a large fee so it needs to get attention so that it is
effective.
4. Briefing
Briefing is part of leadership
activities including providing motivation, role models and guidance so that
employee performance can be optimal. The application of management functions in
the bridal makeup service business involves directing work mechanisms,
directing members and directing work. This is important to be carried out by
the leadership of the company and is very much needed according to their
respective fields.
The meaning of the directive management
function is motivating, leading, and decision making. In this management
function, the leader plays the most important role. Therefore, according to Kramers quoted (Amir, 2006),
guided leaders have several characteristics, including:
a. Creating
product innovations to adapt to the times.
b. Set
a role model regarding enthusiasm and persistence in work.
c. Can
develop and utilize the best ideas
d. Understand
the critical role of culture, and manage its implementation to effect the
necessary changes.
The four components that need to be involved in the
implementation of the directive function system are:
a. Lead
According to (Montgomery
& Hines, 1990),
Leadership is a process in which an individual has influence over other
individuals and inspires, motivates, and provides direction for the achievement
of common goals.
b. Motivating
According to (Armstrong,
2002), motivation is a condition in an individual that causes other individuals
to behave in a certain way to achieve certain goals. Motivation can provide an
overview of the reasons a person behaves in a certain way at work.
c. Communication
According to Jhon Ganet (2002: 108), the meaning of
communication is sharing information between two or more people in order to
achieve mutual understanding.
d. Control
Control is the process of evaluating whether the
objectives can be achieved or not and the discovery of causative factors as the
basis for further action.
5. Coordination
Coordination is the process of aligning managerial
elements into an integrated system. An integrated system is a system that maintains
a harmonious, harmonious, systematic relationship and does not overlap on one
side. The implementation of the coordinating management function in the bridal
makeup service business involves coordinating work mechanisms.
One of the goals of management is coordination which is
formed from the basic processes of planning, organizing, preparing personnel,
leading and controlling. Therefore, the coordinating function is an important
part of management in an effort to achieve group goals. It can even be said
that the coordinating function is the core of management functions, implicit
and inherent in all other functions.
Coordination is the ingredient of all other management
functions. This can be described in details as follows:
a. Coordination through Planning
Planning is a means of coordination through the
unification of several plans both from discussion and exchange of ideas.
b. Coordination through Organizing
Coordination is the most important part of the management
function of organizing. Organizing is a collaboration carried out by a group of
individuals to achieve the same goal. The organizational structure is the main
thing in the organizational management function, including: leaders, deputy
leaders, secretaries, and others.
Organizing function:
1) Providing knowledge and educating members of the organization
2) Provide a new experience for members
3) Provide direction and rules to members
4) Improve the capabilities and skills of members
c. Coordination through Staffing
A manager must ensure that each of its members gets the
right job according to their education, abilities and skills.
d. Coordination through Briefing
The directive management function can work well if a
harmonious environment is created between leaders and employees.
e. Coordination through Controlling
Through the control management function, leaders must
ensure that performance in the field is coordinated with the performance set
according to company standards.
The conditions for achieving good coordination include:
1) Availability of work contracts, facilities, and smooth relationships for
all parties in the organization.
2) Clear and appropriate division of labor.
3) Carry out activities in accordance with the correct stages and maintain
the quality of work continuously.
4) Building motivation for cooperation between employees and leaders.
6. Compilation of reports
Preparation
of reports is reporting the results of activities carried out by members of the
organization related to their respective tasks. In the bridal make-up service
business, the implementation of the report preparation management function
includes activities related to the preparation of operational reports for
bridal make-up services, preparation of budget reports, and preparation of
target reports.
The
management function of preparing reports can provide information to leaders
regarding developments within the company. This information is very important
for leaders to determine the next steps.
7. Funding
The fund
management function controls the company by carrying out accounting and fiscal
planning regarding the budget needed by the company. Funding management
function aims to prevent the budget issued by the company from swelling.
CONCLUSION
Management is a management effort
within the company in order to achieve common goals. Every company needs good
management. Likewise in the bridal makeup studio.
The company's management functions
include: planning, organizing, preparing personnel, directing, coordinating,
funding, and preparing reports. All of these functions are an inseparable unit
and are interrelated with one another.
Human resource planning, workforce
withdrawal, workforce selection, organizational orientation, human resource
development, employee evaluation, awarding are important factors that need to
be carried out in the bridal makeup business.
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Copyright holders:
Teti Kuswati (2022)
First publication
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