American Journal of Economic and Management Business

p-ISSN: XXXX-XXXX

e-ISSN: 2835-5199

Vol. 2 No. 8 August 2023


 

THE EFFECT OF TAX KNOWLEDGE AND TAXPAYER AWARENESS ON TAXPAYER COMPLIANCE IN PAYINGLAND AND BUILDING TAXES WITH TAX SANCTIONS AS A MODERATION VARIABLE

Mohammad Irfan Rosviana, Saeful Anwar

Institut Agama Islam Negeri Syekh Nurjati Cirebon, Indonesia

Email: [email protected], [email protected]

Abstract

This study aims to determine the influence of Tax Knowledge and Taxpayer Awareness on Taxpayer Compliance in Paying Land and Building Taxes with Tax Sanctions as a Moderation Variable in Kapetakan District, Cirebon Regency. The type of research carried out is basic research with quantitative methods.The population in this study were taxpayers in Kapetakan District.Sampling in this study was carried out using convenience sampling techniques so that a sample of 392 taxpayer respondents in Kapetakan District could be obtained.Then the analysis methods used in this study are frequency distribution, data quality test, classical assumption test, multiple regression analysis, moderation regression analysis and hypothesis test. The results of this study show that (1) Tax Knowledge affects Taxpayer Compliance, (2) Taxpayer Awareness affects Taxpayer Compliance, (3) Tax Sanctions are able to moderate Tax Knowledge on Taxpayer Compliance (4) Tax Sanctions are unable to moderate Taxpayer Awareness of Taxpayer Compliance.

Keywords: tax knowledge; taxpayer awareness; tax sanctions; taxpayer compliance;

This article is licensed under a Creative Commons Attribution-ShareAlike 4.0 International

 

INTRODUCTION

The contribution of taxes to development in sustainable development is very important for the country to carry out national development (Hao et al., 2021). This is in accordance with Law No. 28 of 2007 concerning general provisions and tax procedures. The law explains the obligatory role of the state by individuals or entities, with no direct retaliation and used for state purposes for the welfare of the people.

Land and Building Tax is a regional tax in accordance with Law No. 28 of 2009 concerning regional taxes and regional levies used for regional potential development.

Figure 1. UN Percentage Image

Source: Bapenda Cirebon Regency 2022

It can be seen in the picture above that land and building tax revenue from the target set in 2021 is only 45%, of course, it is different from 2020 which achieved a higher target of 82% because in 2020 Kapetakan District received tax relaxation from the Cirebon Regency government based on Regent Decree Number 973 / Kep.678-Bappenda / 2020 as well as financial assistance to achieve the target of land and building tax revenue from each village government in the country. Kapetakan sub-district. In 2021 the percentage of land and building tax revenue has decreased drastically because the tax relaxation program is no longer implemented and in 2021 the village government does not provide financial assistance anymore to achieve the target, which means that UN revenue in 2021 is purely the result of taxpayer payments in Kapetakan District without village government assistance, even the percentage in 2021 is lower than in 2017, 2018, and 2019.


The non-achievement of the target in land and building tax revenue is caused by one of the factors, namely the impact of the Covid-19 pandemic that has hit the country of Indonesia Novlyani & Darmawan, (2022), including Kapetakan District, where residents of Kapetakan District almost lost their income and even their jobs. The lack of attention or counseling from the government to citizens is also a factor in the weak tax knowledge in Kapetakan District which results in residents' compliance in paying taxes decreases, as well as the lack of trust from the public in tax collectors.

The phenomenon of weak taxpayer compliance that occurs in Kapetakan District is related to tax knowledge, where this tax knowledge generally has a relationship in one's education level, people with higher tax knowledge will have higher compliance because in addition to their tax rates charged to them, they also know that if they do not carry out their obligations as taxpayers they will be penalized or even fines (Febrian &; Ristiliana, 2019).

Taxpayer awareness is an attitude of knowing and understanding about taxes. Awareness of taxpayers to pay taxes is the most important thing to finance development for the benefit and general welfare. People who have high tax awareness will understand the function of tax itself, both in terms of tax benefits for the community and themselves(Yani, 2021).

According to the results of views on tax knowledge and taxpayer awareness, the author uses tax sanctions as a moderation variable to support research on tax compliance (Septyana & Suprasto, 2019). Tax sanctions are chosen as moderation because, tax sanctions are able to make taxpayers understand and comply with the rules regarding general provisions and tax procedures and create a deterrent to taxpayers who violate the rules, without tax sanctions, taxpayers lack discipline in paying and override their obligations that are intentional or unintentional.

Based on the description above and the results of previous research, the author is interested in conducting research entitled The Effect of Tax Knowledge and Taxpayer Awareness on Taxpayer Compliance in Paying Land and Building Tax with Tax Sanctions as a Moderation Variable (UN Case Study Kapetakan District, Cirebon Regency).

 

RESEARCH METHODS

This type of research uses basic research (Basic Research) with quantitative methods. In processing data to be more effective, the author uses analytical tools (software) Statistical Package for The Social Sciences (SPSS) 23 for windows.

The dependent variable in this study is taxpayer compliance. Tax compliance is an attitude of compliance with tax obligations based on applicable tax law. (Rahayu, 2017, p. 193).

The population in this study is taxpayers who are obliged to pay land and building tax in Kapetakan District, Cirebon Regency as many as 19,805 taxpayer SPPT. The sample collection technique used in this study used convenience sampling. The number of samples in this study was 384 respondents.

RESULT AND DISCUSSION

Table 1 Normality Test Results

One-Sample Kolmogorov-Smirnov Test

 

Unstandardized Residual

N

345

Normal Parametersa,b

Mean

0.0000000

Std. Deviation

1.27764042

Most Extreme Differences

Absolute

0.045

Positive

0.045

Negative

-0.025

Test Statistic

0.045

Asymp. Sig. (2-tailed)

0.093c

a. Test distribution is Normal.

b. Calculated from data.

c. Lilliefors Significance Correction.

Source: SPSS 25 output result

Based on the table above, it can be seen that the results of the SPSS normality test outup show that the value of the komogrov-smirnov test is 0.093 with Asymp. Sig (2-tailed) is greater than 0.05 or 5% which is 0.093 or 0.093 >0.05, so it can be concluded that overall residual data are normally distributed.

Table 2 Multicollinearity Test Results

Coefficientsa

Model

Collinearity Statistics

Tolerance

VIF

1

(Constant)

 

 

Tax Knowledge

0.984

1.016

Taxpayer Awareness

0.984

1.017

Tax Sanctions

0.977

1.024

a. Dependent Variable: Taxpayer Compliance

Source: SPSS 25 output result

Based on the table above, it can be seen that the results of the SPSS output regarding the multicollinearity test, it is concluded that:

1.                  Tax Knowledge has a tolerance value of 0.984 > 0.1 and a VIF value of < 10 so it is free from multicollinearity.

2.                  Taxpayer awareness has a tolerance value of 0.984 > 0.1 and a VIF value of 10.017 < 10 so that it is free from multicollinearity.

1.                  Tax sanctions have a tolerance value of 0.977 > 0.1 and a VIF value of 10.024 < 10 so that it is free from multicollinearity.

Table 3 Multiple Linear Regression

Model

Unstandardized Coefficients

B

Std. Error

1

(Constant)

10.123

1.106

Knowlage tax

0.082

0.037

Taxpayer Awareness

0.261

0.045

Source: SPSS 25 Output Result

Based on the table above, it can be seen that the regression equation obtained is:

The regression equation above can be explained as follows:

1.    A constant of 10.123 indicates that if the taxpayer's knowledge and awareness are considered constant or the value is zero (0), then the value of the variable tied to the compliance of the land and building taxpayer is 10.123.

2.    The regression coefficient of the tax knowledge variable of 0.082 shows that if tax knowledge increases by 1 (unit), then taxpayer compliance will increase by 0.082. A positive coefficient means that there is a positive relationship between tax knowledge and compliance of land and building taxpayers.

3.    The regression coefficient of the taxpayer awareness variable of 0.261 shows that if taxpayer awareness increases by 1 (unit), then taxpayer compliance will increase by 0.261. The positive value coefficient means that there is a positive relationship between taxpayer awareness and land and building taxpayer compliance.

Table 4 Moderating Regresion Analysis

Coefficients2

Model

Unstandardized Coefficencets

Standardized Coefficencets

t

Sig

B

Std. Error

Beta

1

(Constant)

14.202

0.924

 

15.375

0.000

Kesadaran Wajib Pajak

0.020

0.055

0.027

0.362

0.717

Kesadaran Wajib Pajak*Sanksi Pajak

0.004

0.002

0.151

2.012

0.045

a. Dependent Variable: Kepatuhan Wajib Pajak

 

 

Based on the table above, it can be seen that the regression equation obtained between tax sanctions and tax knowledge of 0.045 (<0.05), it can be concluded that tax sanctions are able to moderate the effect of tax knowledge on the compliance of land and building taxpayers.

Table 5 Regression Equation

Coefficients2

Model

Unstandardized Coefficencets

Standardized Coefficencets

t

Sig

B

Std. Error

Beta

1

(Constant)

12.071

0.739

 

16.328

0.000

Kesadaran Wajib Pajak

0.174

0.069

0.196

2.519

0.012

Kesadaran Wajib Pajak*Sanksi Pajak

0.006

0.003

0.142

1.830

0.068

a. Dependent Variable: Kepatuhan Wajib Pajak

��������������� Sumber: Hasil output SPSS 25

 

Based on the table above, it can be seen that the regression equation obtained between tax sanctions and taxpayer awareness of 0.068 (>0.05) can be concluded that tax sanctions are not able to moderate the effect of taxpayer awareness on land and building taxpayer compliance.

Table 6 Significance Test (Uji t)

Coefficients2

Model

Unstandardized Coefficencets

Standardized Coefficencets

t

Sig

B

Std. Error

Beta

1

(Constant)

10.123

1.106

 

9.150

0.000

Kesadaran Wajib Pajak

0.082

0.037

0.113

2.199

0.029

Kesadaran Wajib Pajak*Sanksi Pajak

0.261

0.045

0.295

5.754

0.000

a. Dependent Variable: Kepatuhan Wajib Pajak

Sumber: Hasil output SPSS 25

 

Based on the table above showing the results of SPSS output regarding the t test, it can be concluded that:

1.    Tax knowledge has a calculated value of 2.199 while the result of ttable at the degree of freedom (dk) = 345-2 = 343 and the level of significance = 0.05. From these provisions, a table value of 1.97 was obtained. Thus it can be concluded that the tcount > ttable is 2.199 > 1.97 and the sig < 0.05 or 0.029 < 0.05. This means that tax knowledge variables have a significant influence on the compliance of land and building taxpayers. So this shows that tax knowledge has a significant effect on taxpayer compliance in paying land and building tax, thus the H1 hypothesis is accepted.

2.    Taxpayer awareness has a calculated value of 5.754 while the ttable results at the degree of freedom (dk) = 345-2 = 343 and the level of significance = 0.05. From these provisions, a table value of 1.97 was obtained. Thus it can be concluded that the tcount > ttable is 5.754 > 1.97 and the sig < 0.05 or 0.000 < 0.05. This means that the variable of taxpayer awareness has a significant influence on the compliance of land and building taxpayers. So this shows that taxpayer awareness has a significant effect on taxpayer compliance in paying land and building tax, thus the H2 hypothesis is accepted.

 

Koefisien Determinasi (Adjusted )

 

Table 7 Test Results Of The Coefficient Of Determination Before Moderation

Model Summary

Model

R

R Square

Adjusted R Square

Std. Error of the Estimate

1

0.323a

0.105

0.099

1.285

a. Predictors: (Constant), Tax Knowledge, Taxpayer Awareness

 

 

 

Source: SPSS 25 output result

Based on the output of the table above, the value of the coefficient of determination R2 (R Square) obtained is 0.105 or 10.5%. This shows that the variation of independent variables used in the model is able to explain 10.5% of taxpayer compliance influenced by tax knowledge and taxpayer awareness. This means that 89.5% of taxpayer compliance is influenced by other factors not examined in this study.

Table 8 Results Of The Coefficient Of Determination Test After Moderation

Model Summary

Model

R

R Square

Adjusted R Square

Std. Error of the Estimate

1

0.337a

0.113

0.103

1.283

a. Predictors: (Constant), Tax Knowledge*Tax Sanctions, Tax Knowledge, Taxpayer Awareness, Taxpayer Awareness*Tax Sanctions

Source: SPSS 25 output result

Based on the output of the table above, the value of the coefficient of determination R2 (R Square) obtained is 0.113 or 11.3%. This shows that the variation of independent variables used in the model is able to explain 11.3% of taxpayer compliance influenced by tax knowledge, taxpayer awareness and tax sanctions as moderation. This means that 88.7% of taxpayer compliance was influenced by other factors not examined in the study.

 

The Effect of Tax Knowledge on Taxpayer Compliance in Paying Land and Building Tax

Based on the results of statistical testing, tax knowledge variables affect the compliance of land and building taxpayers in Kapeta District. This result is evidenced by the calculated value of ttable >, which is 2.199 > 1.97 and sig < 0.05 or 0.029 < 0.05. This shows that the variable of tax knowledge partially affects the compliance of land and building taxpayers.

Based on variables that have been obtained through questionnaires and observations, the majority of people in Kapetakan District have difficulty paying taxes due to the impact of Covid-19 which reduces community income, lack of socialization and attention from the local government regarding land and building taxes and lack of public trust in village officials who collect taxes (tax collectors). Taxpayer compliance has decreased due to the lack of socialization and attention from the government regarding land and building tax to the community, this has an impact on land and building tax revenue in Kapetakan District. In accordance with attribution theory that a person will experience changes if influenced by internal factors or external factors. Tax knowledge is part of internal factors and can be part of external factors that can affect taxpayer compliance to pay their obligations, with taxpayers' efforts to understand taxation, taxpayer compliance will increase, either in understanding or influenced by external factors when taxpayers seek tax knowledge through books, the internet, and others.

The Effect of Taxpayer Awareness on Taxpayer Compliance in Paying Land and Building Tax

Based on the results of statistical testing, the variable of taxpayer awareness has a significant effect on the compliance of land and building taxpayers in Kapetakan District. This result is evidenced bythe calculated value of ttable >, which is 5.754 > 1.97 and sig < 0.05 or 0.000 < 0.05. This shows that the variable of taxpayer awareness partially affects taxpayer compliance in paying land and building tax (Wicaksono & Lestari, 2017).

Based on variable data that has been obtained from questionnaires and observations, taxpayer awareness from the community in Kapetakan District can affect the compliance of land and building taxpayers. In accordance with attribution theory used because it is able to observe how a person behaves is influenced by internal or external factors. Behavior that arises from internal factors is behavior that is under the control of the individual himself such as having awareness and ability. People who have high tax awareness will understand the function of taxes, both in terms of tax benefits for the community, themselves and the state.

The Effect of Tax Sanctions Is Able to Moderate Tax Knowledge on Taxpayer Compliance

�� Based on the results of statistical testing, the variable of tax sanctions as a moderation variable is able to strengthen the variable of tax knowledge on the compliance of land and building taxpayers (Karyanti & Nafiah, 2022). This result is evidenced by a value of 0.045 (<0.05). So it shows that tax sanctions are able to moderate the effect of tax knowledge on the compliance of land and building taxpayers.

�� Based on variable data that has been obtained through questionnaires and observations, that tax sanctions are able to moderate tax knowledge on the compliance of land and building taxpayers. In accordance with attribution theory that a person will experience changes if influenced by internal factors or external factors. Tax sanctions are related to attribution theory because these tax sanctions are part of external factors where a person's behavior is influenced by external factors, meaning that someone behaves because of situations such as the influence of tax sanctions that can influence taxpayers to obediently pay their obligations because sanctions will make taxpayers deterrent and disciplined in paying taxes.

The effect of tax sanctions is unable to moderate taxpayer awareness of taxpayer compliance

Based on the results of statistical testing, the variable of tax sanctions as a moderation variable is not able to moderate the variable of taxpayer awareness of the compliance of land and building taxpayers. This result is evidenced by a value of 0.068 (>0.05), it can be concluded that tax sanctions are not able to moderate the effect of taxpayer awareness on land and building taxpayer compliance.

Based on variable data that has been obtained through questionnaires and observations, people in Kapetakan District do not attach importance to tax sanctions as a motivation to pay land and building taxes, but Kapetakan people are more concerned about gifts, rewards and others given by the local government to taxpayers who have carried out their obligations to pay taxes as motivation in increasing awareness to pay taxes. This factor causes taxpayer awareness of land and building taxpayer compliance to decrease and the community depends on gifts or rewards given by the local government. Therefore, attribution theory is unable to answer the problem of tax sanctions as a moderation variable for taxpayer awareness in Kapetakan District and tax sanctions are unable to moderate taxpayer awareness of taxpayer compliance in paying land and building taxes.

 

CONCLUSION

Based on the results of testing and analysis, it can be concluded as The results of this study show that tax knowledge variables affect taxpayer compliance in paying land and building taxes. The results of this study show that the variable of taxpayer awareness affects taxpayer compliance in paying land and building tax. The results of this study show that the variable of tax sanctions is able to moderate the variable of tax knowledge on taxpayer compliance in paying land and building tax. The results of this study show that the variable of tax sanctions is unable to moderate the variable of taxpayer awareness of taxpayer compliance in paying land and building tax.

 

REFERENCES

 

Febrian, W. D., & Ristiliana, R. (2019). Pengaruh Pengetahuan Dan Kesadaran Wajib Pajak Terhadap Kepatuhan Wajib Pajak Dalam Membayar Pajak Bumi Dan Bangunan (Pbb) Pada Kantor Badan Pendapatan Daerah Kota Pekanbaru. Eklektik : Jurnal Pendidikan Ekonomi Dan Kewirausahaan, 2(1), 181. Https://Doi.Org/10.24014/Ekl.V2i1.7563

Hao, L.-N., Umar, M., Khan, Z., & Ali, W. (2021). Green Growth And Low Carbon Emission In G7 Countries: How Critical The Network Of Environmental Taxes, Renewable Energy And Human Capital Is? Science Of The Total Environment, 752, 141853.

Karyanti, T. D., & Nafiah, Z. (2022). Taxpayer Compliance Analysis With Tax Knowledge, Tax Sanctions, And Income Levels Through Taxpayer Awareness As Moderating Variables. Ulil Albab: Jurnal Ilmiah Multidisiplin, 1(7), 1866�1885.

Novlyani, C., & Darmawan, D. A. (2022). Effectiveness Of Collection Of Land And Building Tax In The Rural And Urban Sector (Pbb-P2) Receivables In Increasing The Realization Of Revenue In The Revenue Agency Of Bekasi City Area In 2019-2021. Ilomata International Journal Of Tax And Accounting, 3(3), 307�319.

Rahayu, S. K. (2017). Perpajakan: Konsep Dan Aspek Formal. Rekayasa Sains.

Septyana, K. P., & Suprasto, H. B. (2019). Effect Of Taxation Knowledge, Fiscus Service, And Tax Sanctions On Tax Obligation Compliance With Tax Amnesty As Moderated Variables. International Research Journal Of Management, It And Social Sciences, 6(6), 111�117.

Wicaksono, M., & Lestari, T. (2017). Effect Of Awareness, Knowledge And Attitude Of Taxpayers Tax Compliance For Taxpayers In Tax Service Office Boyolali. International Journal Of Economics, Business And Accounting Research (Ijebar), 1(01).

Yani, A., Putri, E. S., & Oktaviani, N. (2021). Pengaruh Pengetahuan Pajak Dan Kesadaran Wajib Pajak Terhadap Kepatuhan Wajib Pajak Dalam Membayar Pbb. 358�367.

Febrian, W. D., & Ristiliana, R. (2019). Pengaruh Pengetahuan Dan Kesadaran Wajib Pajak Terhadap Kepatuhan Wajib Pajak Dalam Membayar Pajak Bumi Dan Bangunan (Pbb) Pada Kantor Badan Pendapatan Daerah Kota Pekanbaru. Eklektik : Jurnal Pendidikan Ekonomi Dan Kewirausahaan, 2(1), 181. Https://Doi.Org/10.24014/Ekl.V2i1.7563

Hao, L.-N., Umar, M., Khan, Z., & Ali, W. (2021). Green Growth And Low Carbon Emission In G7 Countries: How Critical The Network Of Environmental Taxes, Renewable Energy And Human Capital Is? Science Of The Total Environment, 752, 141853.

Karyanti, T. D., & Nafiah, Z. (2022). Taxpayer Compliance Analysis With Tax Knowledge, Tax Sanctions, And Income Levels Through Taxpayer Awareness As Moderating Variables. Ulil Albab: Jurnal Ilmiah Multidisiplin, 1(7), 1866�1885.

Novlyani, C., & Darmawan, D. A. (2022). Effectiveness Of Collection Of Land And Building Tax In The Rural And Urban Sector (Pbb-P2) Receivables In Increasing The Realization Of Revenue In The Revenue Agency Of Bekasi City Area In 2019-2021. Ilomata International Journal Of Tax And Accounting, 3(3), 307�319.

Rahayu, S. K. (2017). Perpajakan: Konsep Dan Aspek Formal. Rekayasa Sains.

Septyana, K. P., & Suprasto, H. B. (2019). Effect Of Taxation Knowledge, Fiscus Service, And Tax Sanctions On Tax Obligation Compliance With Tax Amnesty As Moderated Variables. International Research Journal Of Management, It And Social Sciences, 6(6), 111�117.

Wicaksono, M., & Lestari, T. (2017). Effect Of Awareness, Knowledge And Attitude Of Taxpayers Tax Compliance For Taxpayers In Tax Service Office Boyolali. International Journal Of Economics, Business And Accounting Research (Ijebar), 1(01).

Yani, A., Putri, E. S., & Oktaviani, N. (2021). Pengaruh Pengetahuan Pajak Dan Kesadaran Wajib Pajak Terhadap Kepatuhan Wajib Pajak Dalam Membayar Pbb. 358�367.

 

Copyright holders:

Mohammad Irfan Rosviana, Saeful Anwar (2023)

First publication right:

AJEMB � American Journal of Economic and Management Business