American Journal of Economic and
Management Business
p-ISSN: XXXX-XXXX
�e-ISSN: 2835-5199
Vol.
2 No. 8 August 2023
THE EFFECT OF TAX KNOWLEDGE AND TAXPAYER AWARENESS ON
TAXPAYER COMPLIANCE IN PAYINGLAND AND BUILDING TAXES WITH TAX SANCTIONS AS A
MODERATION VARIABLE
Mohammad Irfan Rosviana, Saeful Anwar
Institut Agama Islam Negeri Syekh Nurjati Cirebon, Indonesia
Email: [email protected], [email protected]
Abstract
This study aims to
determine the influence of Tax Knowledge and Taxpayer Awareness on Taxpayer
Compliance in Paying Land and Building Taxes with Tax Sanctions as a Moderation
Variable in Kapetakan District, Cirebon Regency. The
type of research carried out is basic research with quantitative methods.� The population in this study were taxpayers
in Kapetakan District.� Sampling in this study was carried out using
convenience sampling techniques so that a sample of 392 taxpayer respondents in
Kapetakan District could be obtained.� Then the analysis methods used in this study
are frequency distribution, data quality test, classical assumption test,
multiple regression analysis, moderation regression analysis and hypothesis
test. The results of this study show that (1) Tax Knowledge affects Taxpayer
Compliance, (2) Taxpayer Awareness affects Taxpayer Compliance, (3) Tax
Sanctions are able to moderate Tax Knowledge on Taxpayer Compliance (4) Tax
Sanctions are unable to moderate Taxpayer Awareness of Taxpayer Compliance.
Keywords: tax
knowledge; taxpayer awareness; tax sanctions; taxpayer compliance;
This article is licensed under
a Creative Commons Attribution-ShareAlike
4.0 International
INTRODUCTION
The contribution of taxes to development in sustainable development is
very important for the country to carry out national development (Hao et al., 2021). This is in
accordance with Law No. 28 of 2007 concerning general provisions and tax
procedures. The law explains the obligatory role of the state by individuals or
entities, with no direct retaliation and used for state purposes for the
welfare of the people.
Land and Building Tax is a regional tax in accordance
with Law No. 28 of 2009 concerning regional taxes and regional levies used for
regional potential development.
Figure 1. UN Percentage Image
Source: Bapenda Cirebon
Regency 2022
It can be seen in the picture above that land and
building tax revenue from the target set in 2021 is only 45%, of course, it is
different from 2020 which achieved a higher target of 82% because in 2020 Kapetakan District received tax relaxation from the Cirebon
Regency government based on Regent Decree Number 973 / Kep.678-Bappenda / 2020
as well as financial assistance to achieve the target of land and building tax
revenue from each village government in the country. Kapetakan
sub-district. In 2021 the percentage of land and building tax revenue has
decreased drastically because the tax relaxation program is no longer
implemented and in 2021 the village government does not provide financial
assistance anymore to achieve the target, which means that UN revenue in 2021
is purely the result of taxpayer payments in Kapetakan
District without village government assistance, even the percentage in 2021 is
lower than in 2017, 2018, and 2019.
The non-achievement of the target in land and building
tax revenue is caused by one of the factors, namely the impact of the Covid-19
pandemic that has hit the country of Indonesia Novlyani & Darmawan, (2022), including Kapetakan District, where residents of Kapetakan
District almost lost their income and even their jobs. The lack of attention or
counseling from the government to citizens is also a factor in the weak tax
knowledge in Kapetakan District which results in
residents' compliance in paying taxes decreases, as well as the lack of trust
from the public in tax collectors.
The phenomenon of weak taxpayer compliance that occurs
in Kapetakan District is related to tax knowledge,
where this tax knowledge generally has a relationship in one's education level,
people with higher tax knowledge will have higher compliance because in
addition to their tax rates charged to them, they also know that if they do not
carry out their obligations as taxpayers they will be penalized or even fines (Febrian &; Ristiliana, 2019).
Taxpayer awareness is an attitude of knowing and
understanding about taxes. Awareness of taxpayers to pay taxes is the most
important thing to finance development for the benefit and general welfare.
People who have high tax awareness will understand the function of tax itself,
both in terms of tax benefits for the community and themselves� (Yani, 2021).
According to the results of views on tax knowledge and
taxpayer awareness, the author uses tax sanctions as a moderation variable to
support research on tax compliance (Septyana & Suprasto, 2019). Tax sanctions
are chosen as moderation because, tax sanctions are able to make taxpayers
understand and comply with the rules regarding general provisions and tax
procedures and create a deterrent to taxpayers who violate the rules, without
tax sanctions, taxpayers lack discipline in paying and override their
obligations that are intentional or unintentional.
Based on the description above and the results of
previous research, the author is interested in conducting research entitled The
Effect of Tax Knowledge and Taxpayer Awareness on Taxpayer Compliance in Paying
Land and Building Tax with Tax Sanctions as a Moderation Variable (UN Case
Study Kapetakan District, Cirebon Regency).
RESEARCH METHODS
This
type of research uses basic research (Basic Research) with quantitative
methods. In processing data to be more effective, the author uses analytical
tools (software) Statistical Package for The Social Sciences (SPSS) 23 for
windows.
The dependent variable in this
study is taxpayer compliance. Tax compliance is an attitude of compliance with
tax obligations based on applicable tax law. (Rahayu, 2017, p. 193).
The population in this study is taxpayers who are
obliged to pay land and building tax in Kapetakan
District, Cirebon Regency as many as 19,805 taxpayer SPPT. The sample collection technique used in this study
used convenience sampling. The number of samples in this study was 384 respondents.
RESULT AND DISCUSSION
Table 1 Normality
Test Results
One-Sample
Kolmogorov-Smirnov Test |
||
|
Unstandardized
Residual |
|
N |
345 |
|
Normal Parametersa,b |
Mean |
0.0000000 |
Std. Deviation |
1.27764042 |
|
Most Extreme
Differences |
Absolute |
0.045 |
Positive |
0.045 |
|
Negative |
-0.025 |
|
Test Statistic |
0.045 |
|
Asymp. Sig. (2-tailed) |
0.093c |
|
a. Test distribution is Normal. |
||
b. Calculated from data. |
||
c. Lilliefors Significance
Correction. |
Based
on the table above, it can be seen that the results of the SPSS normality test outup show that the value of the komogrov-smirnov
test is 0.093 with Asymp. Sig (2-tailed) is greater
than 0.05 or 5% which is 0.093 or 0.093 >0.05, so it can be concluded that
overall residual data are normally distributed.
Table
2 Multicollinearity Test Results
Coefficientsa |
|||
Model |
Collinearity Statistics |
||
Tolerance |
VIF |
||
1 |
(Constant) |
|
|
Tax Knowledge |
0.984 |
1.016 |
|
Taxpayer Awareness |
0.984 |
1.017 |
|
Tax Sanctions � |
0.977 |
1.024 |
|
a. Dependent Variable: Taxpayer Compliance |
Source: SPSS 25 output
result
Based on the table above, it can be seen
that the results of the SPSS output regarding the multicollinearity test, it is
concluded that:
1.
Tax Knowledge has a tolerance value of 0.984 >
0.1 and a VIF value of < 10 so it is free from multicollinearity.
2.
Taxpayer awareness has a tolerance value of 0.984
> 0.1 and a VIF value of 10.017 < 10 so that it is free from
multicollinearity.
1.
Tax sanctions have a tolerance value of 0.977 >
0.1 and a VIF value of 10.024 < 10 so that it is free from
multicollinearity.
Table 3 Multiple Linear
Regression
Model |
Unstandardized
Coefficients |
||
B |
Std.
Error |
||
1 |
(Constant) |
10.123 |
1.106 |
Knowlage tax |
0.082 |
0.037 |
|
Taxpayer Awareness |
0.261 |
0.045 |
Source: SPSS 25 Output Result
Based on the table above, it can be seen
that the regression equation obtained is:
The regression equation above can be
explained as follows:
1.
A constant of 10.123 indicates that if the taxpayer's
knowledge and awareness are considered constant or the value is zero (0), then
the value of the variable tied to the compliance of the land and building
taxpayer is 10.123.
2.
The regression coefficient of the tax knowledge
variable of 0.082 shows that if tax knowledge increases by 1 (unit), then
taxpayer compliance will increase by 0.082. A positive coefficient means that
there is a positive relationship between tax knowledge and compliance of land
and building taxpayers.
3.
The regression coefficient of the taxpayer awareness
variable of 0.261 shows that if taxpayer awareness increases by 1 (unit), then
taxpayer compliance will increase by 0.261. The positive value coefficient
means that there is a positive relationship between taxpayer awareness and land
and building taxpayer compliance.
Table
4 Moderating Regresion Analysis
Coefficients2 |
||||||
Model |
Unstandardized Coefficencets |
Standardized Coefficencets |
t |
Sig |
||
B |
Std. Error |
Beta |
||||
1 |
(Constant) |
14.202 |
0.924 |
|
15.375 |
0.000 |
Kesadaran Wajib Pajak |
0.020 |
0.055 |
0.027 |
0.362 |
0.717 |
|
Kesadaran Wajib Pajak*Sanksi
Pajak |
0.004 |
0.002 |
0.151 |
2.012 |
0.045 |
|
a. Dependent Variable: Kepatuhan
Wajib Pajak |
Based on the table above, it can be seen
that the regression equation obtained between tax sanctions and tax knowledge
of 0.045 (<0.05), it can be concluded that tax sanctions are able to
moderate the effect of tax knowledge on the compliance of land and building
taxpayers.
Table 5 Regression Equation
Coefficients2 |
||||||
Model |
Unstandardized Coefficencets |
Standardized Coefficencets |
t |
Sig |
||
B |
Std. Error |
Beta |
||||
1 |
(Constant) |
12.071 |
0.739 |
|
16.328 |
0.000 |
Kesadaran Wajib Pajak |
0.174 |
0.069 |
0.196 |
2.519 |
0.012 |
|
Kesadaran Wajib Pajak*Sanksi
Pajak |
0.006 |
0.003 |
0.142 |
1.830 |
0.068 |
|
a. Dependent Variable: Kepatuhan
Wajib Pajak |
��������������� Sumber:
Hasil output SPSS 25
Based on the table above, it can be seen
that the regression equation obtained between tax sanctions and taxpayer
awareness of 0.068 (>0.05) can be concluded that tax sanctions are not able
to moderate the effect of taxpayer awareness on land and building taxpayer
compliance.
Table
6 Significance Test (Uji t)
Coefficients2 |
||||||
Model |
Unstandardized Coefficencets |
Standardized Coefficencets |
t |
Sig |
||
B |
Std. Error |
Beta |
||||
1 |
(Constant) |
10.123 |
1.106 |
|
9.150 |
0.000 |
Kesadaran Wajib Pajak |
0.082 |
0.037 |
0.113 |
2.199 |
0.029 |
|
Kesadaran Wajib Pajak*Sanksi
Pajak |
0.261 |
0.045 |
0.295 |
5.754 |
0.000 |
|
a. Dependent Variable: Kepatuhan
Wajib Pajak |
Sumber:
Hasil output SPSS 25
1.
Tax knowledge has a calculated value of 2.199 while
the result of ttable at the degree of freedom (dk) =
345-2 = 343 and the level of significance =
2.
Taxpayer awareness has a calculated value of 5.754
while the ttable results at the degree of freedom
(dk) = 345-2 = 343 and the level of significance =
Koefisien Determinasi
(Adjusted
Table 7 Test
Results Of The Coefficient Of Determination Before
Moderation
Model Summary |
||||
Model |
R |
R Square |
Adjusted R
Square |
Std. Error of
the Estimate |
1 |
0.323a |
0.105 |
0.099 |
1.285 |
a. Predictors:
(Constant), Tax Knowledge, Taxpayer Awareness |
Source: SPSS 25 output result
Based on the output of the table above,
the value of the coefficient of determination R2 (R Square) obtained is 0.105
or 10.5%. This shows that the variation of independent variables used in the
model is able to explain 10.5% of taxpayer compliance influenced by tax
knowledge and taxpayer awareness. This means that 89.5% of taxpayer compliance
is influenced by other factors not examined in this study.
Table 8 Results Of The Coefficient Of Determination Test After Moderation
Model
Summary |
||||
Model |
R |
R
Square |
Adjusted
R Square |
Std.
Error of the Estimate |
1 |
0.337a |
0.113 |
0.103 |
1.283 |
a.
Predictors: (Constant), Tax Knowledge*Tax Sanctions, Tax Knowledge, Taxpayer
Awareness, Taxpayer Awareness*Tax Sanctions |
Source: SPSS 25 output result
Based on the output of the table above,
the value of the coefficient of determination R2 (R Square) obtained is 0.113
or 11.3%. This shows that the variation of independent variables used in the
model is able to explain 11.3% of taxpayer compliance influenced by tax
knowledge, taxpayer awareness and tax sanctions as moderation. This means that
88.7% of taxpayer compliance was influenced by other factors not examined in
the study.
The
Effect of Tax Knowledge on Taxpayer Compliance in Paying Land and Building Tax
Based on the results of statistical
testing, tax knowledge variables affect the compliance of land and building
taxpayers in Kapeta District. This result is
evidenced by the calculated value of ttable >,
which is 2.199 > 1.97 and sig < 0.05 or 0.029 < 0.05. This shows that
the variable of tax knowledge partially affects the compliance of land and
building taxpayers.
Based on variables that have been obtained
through questionnaires and observations, the majority of people in Kapetakan District have difficulty paying taxes due to the
impact of Covid-19 which reduces community income, lack of socialization and
attention from the local government regarding land and building taxes and lack
of public trust in village officials who collect taxes (tax collectors). Taxpayer
compliance has decreased due to the lack of socialization and attention from
the government regarding land and building tax to the community, this has an
impact on land and building tax revenue in Kapetakan
District. In accordance with attribution theory that a person will experience
changes if influenced by internal factors or external factors. Tax knowledge is
part of internal factors and can be part of external factors that can affect
taxpayer compliance to pay their obligations, with taxpayers' efforts to
understand taxation, taxpayer compliance will increase, either in understanding
or influenced by external factors when taxpayers seek tax knowledge through
books, the internet, and others.
The
Effect of Taxpayer Awareness on Taxpayer Compliance in Paying Land and Building
Tax
Based on the results of statistical
testing, the variable of taxpayer awareness has a significant effect on the
compliance of land and building taxpayers in Kapetakan
District. This result is evidenced by� the calculated value of ttable >, which is 5.754 > 1.97 and sig < 0.05 or
0.000 < 0.05. This shows that the variable of taxpayer awareness partially
affects taxpayer compliance in paying land and building tax (Wicaksono & Lestari, 2017).
Based on variable data that has been
obtained from questionnaires and observations, taxpayer awareness from the
community in Kapetakan District can affect the
compliance of land and building taxpayers. In accordance with attribution
theory used because it is able to observe how a person behaves is influenced by
internal or external factors. Behavior that arises
from internal factors is behavior that is under the
control of the individual himself such as having awareness and ability. People
who have high tax awareness will understand the function of taxes, both in
terms of tax benefits for the community, themselves and the state.
The
Effect of Tax Sanctions Is Able to Moderate Tax Knowledge on Taxpayer
Compliance
�� Based
on the results of statistical testing, the variable of tax sanctions as a
moderation variable is able to strengthen the variable of tax knowledge on the
compliance of land and building taxpayers (Karyanti & Nafiah, 2022). This result is
evidenced by a value of 0.045 (<0.05). So it shows
that tax sanctions are able to moderate the effect of tax knowledge on the
compliance of land and building taxpayers.
�� Based
on variable data that has been obtained through questionnaires and
observations, that tax sanctions are able to moderate tax knowledge on the
compliance of land and building taxpayers. In accordance with attribution
theory that a person will experience changes if influenced by internal factors
or external factors. Tax sanctions are related to attribution theory because
these tax sanctions are part of external factors where a person's behavior is influenced by external factors, meaning that
someone behaves because of situations such as the influence of tax sanctions
that can influence taxpayers to obediently pay their obligations because
sanctions will make taxpayers deterrent and disciplined in paying taxes.
The
effect of tax sanctions is unable to moderate taxpayer awareness of taxpayer
compliance
Based on the results of statistical
testing, the variable of tax sanctions as a moderation variable is not able to
moderate the variable of taxpayer awareness of the compliance of land and
building taxpayers. This result is evidenced by a value of 0.068 (>0.05), it
can be concluded that tax sanctions are not able to moderate the effect of
taxpayer awareness on land and building taxpayer compliance.
Based on variable data that has been obtained
through questionnaires and observations, people in Kapetakan
District do not attach importance to tax sanctions as a motivation to pay land
and building taxes, but Kapetakan people are more
concerned about gifts, rewards and others given by the local government
to taxpayers who have carried out their obligations to pay taxes as motivation
in increasing awareness to pay taxes. This factor causes taxpayer awareness of
land and building taxpayer compliance to decrease and the community depends on
gifts or rewards given by the local government. Therefore, attribution
theory is unable to answer the problem of tax sanctions as a moderation
variable for taxpayer awareness in Kapetakan District
and tax sanctions are unable to moderate taxpayer awareness of taxpayer
compliance in paying land and building taxes.
CONCLUSION
Based on
the results of testing and analysis, it can be concluded as The
results of this study show that tax knowledge variables affect taxpayer
compliance in paying land and building taxes. The results of this study show
that the variable of taxpayer awareness affects taxpayer compliance in paying
land and building tax. The results of this study show that the variable of tax
sanctions is able to moderate the variable of tax knowledge on taxpayer
compliance in paying land and building tax. The results of this study show that
the variable of tax sanctions is unable to moderate the variable of taxpayer
awareness of taxpayer compliance in paying land and building tax.
REFERENCES
Febrian,
W. D., & Ristiliana, R. (2019). Pengaruh Pengetahuan Dan Kesadaran Wajib
Pajak Terhadap Kepatuhan Wajib Pajak Dalam Membayar Pajak Bumi Dan Bangunan
(Pbb) Pada Kantor Badan Pendapatan Daerah Kota Pekanbaru. Eklektik :
Jurnal Pendidikan Ekonomi Dan Kewirausahaan, 2(1), 181.
Https://Doi.Org/10.24014/Ekl.V2i1.7563
Hao,
L.-N., Umar, M., Khan, Z., & Ali, W. (2021). Green Growth And Low Carbon
Emission In G7 Countries: How Critical The Network Of Environmental Taxes,
Renewable Energy And Human Capital Is? Science Of The Total Environment, 752,
141853.
Karyanti,
T. D., & Nafiah, Z. (2022). Taxpayer Compliance Analysis With Tax
Knowledge, Tax Sanctions, And Income Levels Through Taxpayer Awareness As
Moderating Variables. Ulil Albab: Jurnal Ilmiah Multidisiplin, 1(7), 1866�1885.
Novlyani,
C., & Darmawan, D. A. (2022). Effectiveness Of Collection Of Land And
Building Tax In The Rural And Urban Sector (Pbb-P2) Receivables In Increasing
The Realization Of Revenue In The Revenue Agency Of Bekasi City Area In
2019-2021. Ilomata International Journal Of Tax And Accounting, 3(3), 307�319.
Rahayu,
S. K. (2017). Perpajakan: Konsep Dan Aspek Formal. Rekayasa Sains.
Septyana,
K. P., & Suprasto, H. B. (2019). Effect Of Taxation Knowledge, Fiscus
Service, And Tax Sanctions On Tax Obligation Compliance With Tax Amnesty As
Moderated Variables. International Research Journal Of Management, It And
Social Sciences, 6(6), 111�117.
Wicaksono,
M., & Lestari, T. (2017). Effect Of Awareness, Knowledge And Attitude Of
Taxpayers Tax Compliance For Taxpayers In Tax Service Office Boyolali.
International Journal Of Economics, Business And Accounting Research (Ijebar),
1(01).
Yani,
A., Putri, E. S., & Oktaviani, N. (2021). Pengaruh Pengetahuan Pajak Dan
Kesadaran Wajib Pajak Terhadap Kepatuhan Wajib Pajak Dalam Membayar Pbb.
358�367.
Febrian,
W. D., & Ristiliana, R. (2019). Pengaruh Pengetahuan Dan Kesadaran Wajib
Pajak Terhadap Kepatuhan Wajib Pajak Dalam Membayar Pajak Bumi Dan Bangunan
(Pbb) Pada Kantor Badan Pendapatan Daerah Kota Pekanbaru. Eklektik :
Jurnal Pendidikan Ekonomi Dan Kewirausahaan, 2(1), 181. Https://Doi.Org/10.24014/Ekl.V2i1.7563
Hao,
L.-N., Umar, M., Khan, Z., & Ali, W. (2021). Green Growth And Low Carbon
Emission In G7 Countries: How Critical The Network Of Environmental Taxes,
Renewable Energy And Human Capital Is? Science Of The Total Environment, 752,
141853.
Karyanti,
T. D., & Nafiah, Z. (2022). Taxpayer Compliance Analysis With Tax
Knowledge, Tax Sanctions, And Income Levels Through Taxpayer Awareness As
Moderating Variables. Ulil Albab: Jurnal Ilmiah Multidisiplin, 1(7), 1866�1885.
Novlyani,
C., & Darmawan, D. A. (2022). Effectiveness Of Collection Of Land And
Building Tax In The Rural And Urban Sector (Pbb-P2) Receivables In Increasing
The Realization Of Revenue In The Revenue Agency Of Bekasi City Area In
2019-2021. Ilomata International Journal Of Tax And Accounting, 3(3), 307�319.
Rahayu,
S. K. (2017). Perpajakan: Konsep Dan Aspek Formal. Rekayasa Sains.
Septyana,
K. P., & Suprasto, H. B. (2019). Effect Of Taxation Knowledge, Fiscus
Service, And Tax Sanctions On Tax Obligation Compliance With Tax Amnesty As
Moderated Variables. International Research Journal Of Management, It And
Social Sciences, 6(6), 111�117.
Wicaksono,
M., & Lestari, T. (2017). Effect Of Awareness, Knowledge And Attitude Of
Taxpayers Tax Compliance For Taxpayers In Tax Service Office Boyolali.
International Journal Of Economics, Business And Accounting Research (Ijebar),
1(01).
Yani,
A., Putri, E. S., & Oktaviani, N. (2021). Pengaruh Pengetahuan Pajak Dan
Kesadaran Wajib Pajak Terhadap Kepatuhan Wajib Pajak Dalam Membayar Pbb.
358�367.
Copyright holders:
Mohammad Irfan Rosviana,
Saeful Anwar �(2023)
First publication
right:
AJEMB � American Journal of Economic
and Management Business