American
Journal of Economic and Management Business
p-ISSN:
XXXX-XXXX
e-ISSN: 2835-5199
Vol. 3 No. 8 August 2024
The Effect of Fashion Involvement, Peer Pressure, and Self-Esteem on Compulsive Buying
(Study on Generation Z as Consumers of H&M Stores in Badung Regency, Bali)
Anak Agung Gita Kharisma1*, I Gede Nandya Oktora Panasea2
Udayana University, Denpasar, Bali, Indonesia1,2
Email :
[email protected]
Abstract
Changes in individual purchasing behavior are driven by both
internal and external factors. The rapid emergence of fashion
trends, including clothing, accessories, hairstyles, shoes, and bags, has led
to an increasing
urge to own
the latest fashion products. This behavior is
influenced by individuals' high interest in fashion, social pressure, and the desire
to enhance self-esteem. This research aims to
explain the influence of fashion
involvement, peer pressure, and self-esteem
on compulsive buying behavior among Generation Z consumers at H&M stores in Badung Regency, Bali. Data collection
was conducted through a questionnaire distributed using purposive sampling, resulting in
a sample of 140 respondents, determined based on Roscoe's
Theory. The data were analyzed
using descriptive analysis, classical assumption tests, multiple linear regression, and hypothesis testing. The findings indicate that fashion involvement,
social pressure, and self-esteem have a positive and significant impact on compulsive
buying, both individually and collectively. The theoretical implication of this study identifies the key factors
behind compulsive buying, supporting previous research and aligning variable
relationships with established theory. The practical implication highlights that, while compulsive buying presents opportunities for businesses to boost
sales, it can have long-term negative consequences for consumers.
Keywords: Fashion Involvement,
Peers Pressure, Self Esteem, Compulsive
Buying.
This article is licensed under
a Creative Commons Attribution-ShareAlike
4.0 International
INTRODUCTION
Business development
today is increasingly influenced by the flow
of globalization, and Indonesia has entered the digital society 5.0 era. One type of business
that is always
experiencing development is the retail business.
In Indonesia, many types of retail businesses are owned by the
public, ranging from large-scale to small-scale retail businesses
Databoks is a statistical
data portal for the economy, business, research, oil and
gas, and industry in
Indonesia, where it is known that
the consumption expenditure of the Indonesian people increased by 4.34 percent in the first quarter of
2022. The clothing industry
occupies the second position as the target industry for public spending,
which was 6.46 percent (yoy) in the first quarter
of 2022 (Databoks, 2022).
The Indonesian Central Statistics
Agency (2023), stated that the level of public expenditure
on fashion products in 2023 has increased compared to 2022, which is 0.4 percent.
The increase in demand for fashion products
is also caused
by changes in consumer behavior when making purchases. Initially, people only shopped offline
or directly. Still, along with
the development of technology, the buying and
selling process can also be
done online through available platforms, such as social media and e-commerce. This convenience is then utilized by
all levels of 'generations' in Indonesia, namely Generation X (generation born in 1965-1980), Millennial Generation (generation born in 1981-1996), and even more
so by Generation
Z (generation born
1997-2012)
Generation Z or Gen Z is an individual born in the period from
1997 to 2012.
Fast fashion is a fashion product
produced by retailers using a mass production system
H&M, which is located in Bali, was opened due to the enthusiasm of the Balinese people for fashion products. Data from the Bali Central Statistics Agency (2023) states that Badung Regency is one of the districts with the highest population density after Buleleng and Denpasar. In addition, the number of visits by both domestic and foreign tourists to Badung Regency is also high, causing the opening of outlets in Badung Regency as many as 3 (three) outlets in large malls such as Beachwalk Mall Bali, Mall Bali Galeria, and Seminyak Village. It is different from the outlet in Denpasar City, where there are only 2 (two) outlets. In addition, H&M, in the 3 (three) locations, H&M has complete products, spacious stores, and strategic locations so that it is easy for consumers to reach, causing many consumers to make repeated purchases between the three outlets.
The advantages offered by stores in Badung Regency, Bali, have caused many people, especially in Bali, to buy fast fashion products at the outlet. To find out the high shopping interest of the Balinese people in H&M Beachwalk Bali fast fashion products, a pre-survey was conducted on Thursday, December 6, 2023, involving 30 people. The criteria set for respondents who filled out the pre-survey questionnaire were included in the Generation Z group (birth range 1997-2012). They had purchased at stores in the Badung area, Bali. The results of the pre-survey questionnaire were carried out as follows:
Table 1. Results
of the Pre-Survey
Questionnaire on 30 Respondents (in percentage)
No. |
Pre-Survey Questions |
Yes |
Hesitate- Hesitate |
No |
1 |
Do you usually buy |
66 |
17 |
17 |
|
fashion products (clothing, accessories, etc.) |
|
|
|
|
every month? |
|
|
|
2 |
Are you happy to
buy the product |
83 |
- |
17 |
|
fashion at H&M
Regency outlets |
|
|
|
|
Badung, Bali? |
|
|
|
3 |
Do you usually do |
63 |
23 |
14 |
|
Repeat purchases for products |
|
|
|
|
fashion at H&M? |
|
|
|
4 |
Are you happy and
interested |
33 |
50 |
17 |
|
following fashion trends? |
|
|
|
5 |
Are you buying fashion
products |
40 |
27 |
33 |
|
H&M repeatedly because of the existence
of |
|
|
|
|
influence from friends? |
|
|
|
6 |
Do you usually buy |
37 |
33 |
30 |
|
fashion products at H&M as |
|
|
|
|
a form of self
reward? |
|
|
|
Source: Data processed,
Appendix 1, 2023 (Google Form)
Based on Table 1. above, it is known that the Balinese people have a high interest in purchasing fashion products, which is as much as 66 percent of the total respondents. It was also shown that 83 percent of respondents were happy to buy fashion products at H&M outlets in Badung, Bali with the reason, namely 66 percent because the products are very complete and updated and 50 percent because of their strategic location. It can be seen that most respondents like to shop at H&M Badung outlets, Bali and usually make repeat purchases or compulsive buying of the products offered, of which it is known that as many as 63 percent of respondents have done compulsive buying.
Compulsive buying refers to the phenomenon
of irrational and irresistible purchases
Fashion involvement
is how highly
consumers consider important to fashion
product categories which include product
involvement, purchasing behavior, and consumer
characteristics. Fashion involvement
is usually used to predict
behavioral variables related to clothing
products, such as product involvement, purchasing behavior, and consumer characteristics
In addition to involvement in fashion, another factor that can
trigger compulsive purchases is peer
pressure or so-called peer pressure. Peer pressure is a demand
or encouragement from peers to
follow group norms or to
adjust to behaviors that are considered acceptable to the group
Compared to "normal" consumers,
compulsive consumers tend to have
lower self-esteem and are more prone
to fantasy. Ekapaksi
The purpose of increasing self-esteem
is sometimes only to get
appreciation from other individuals, but it is
not uncommon that self-esteem does aim to provide
satisfaction for oneself. To increase this self-confidence, fashion products can be a stimulus for individuals who have low
self-esteem by showing compulsive purchasing behavior towards fashion products that are considered to have
more value to increase a person's
self-confidence. Ekapaksi
Based on the phenomena that have been explained
and the occurrence
of research gaps between previous
studies, further research is needed
to determine the influence of
Fashion Involvement, Peers Pressure, and Self
Esteem variables on Compulsive Buying
at H&M Stores in Badung Regency, Bali.
This study uses an
associative quantitative approach to identify
the relationship between fashion involvement, peer pressure, and self-esteem
towards compulsive buying in Generation Z. Primary data was collected through questionnaires filled out by respondents,
while secondary data was obtained from
books, journals, and related documentation.
The study was conducted in three H&M stores in Badung
Regency, Bali, namely H&M Beachwalk
Mall Kuta, H&M Mall
Bali Galeria Kuta, and
H&M Seminyak Village
Kuta, with the research population consisting of all
Generation Z who are consumers of H&M stores in Badung, Bali. The sample
was selected using nonprobability sampling techniques, especially purposive sampling, with a sample of 140 respondents
who met certain
criteria.
Data
collection was carried out through
a questionnaire that used the Likert
Scale to measure respondents' attitudes and perceptions.
This questionnaire was tested for
validity using product moment correlation and tested for reliability
with Cronbach's Alpha. All variables in this study meet the requirements of validity and
reliability. The data analysis
technique used was a multiple linear regression model to determine the influence
of fashion involvement, peer pressure, and self-esteem
on compulsive buying. In addition, descriptive statistical tests are used to describe the
data, and classical assumption tests (normality, multicollinearity, and heteroscedasticity tests) are performed to ensure the
validity of the regression model.
The
results of the data analysis showed that fashion
involvement, peer pressure, and self-esteem
had a significant effect on compulsive buying
in Generation Z. Hypothesis
tests were carried out with the
T test to determine the partial
influence and the F test for
simultaneous influence, which showed that
the three independent variables had a significant influence both partially and simultaneously on compulsive buying.
Thus, this study provides a deeper understanding of the factors that
influence compulsive purchasing behavior in Generation Z in Badung Regency, Bali
Descriptive statistical
analysis
Descriptive statistical analysis aims to describe the data by looking at the lowest, highest, average, and variation values. The central value is measured from the distribution by the average measurement. Meanwhile, variation (standard deviation) indicates how far the data value differs from the average value. The measurement of each research instrument was carried out through a questionnaire with a five-point Likert Scale for each variable studied. The results of the descriptive statistical analysis test are shown in the Table
4.8 below.
|
N |
Minimum |
Maximum |
Mean |
Std. Devi Anonymous |
Fashion |
140 |
4 |
20 |
17,60 |
2,431 |
Involvement Peers Pressure |
140 |
3 |
15 |
13,12 |
1,932 |
Self Esteem |
140 |
3 |
15 |
13,31 |
1,759 |
Compulsive Buying |
140 |
5 |
25 |
21,95 |
2,809 |
Valid N (listwise) |
140 |
|
|
|
|
Based on Table 2, it is stated that the total number of samples used is 140. Before the analysis, the lowest and highest assessment categories for respondents' responses are determined first. This categorization refers to the lowest score, which is 1 (strongly disagree), and the highest score, which is 5 (strongly agree), using a five-point likert scale. The criteria for respondents' assessment of the research variables can be set as follows:
Minimum score = 1 and maximum score = 5
Interval = maximum−minimum = 5−1 = 0.8
Number of Classes 5
Average score of 1.00 – 1.80 = Very Low Average score of 1.81 – 2.61 = Low
Average score 2.62 – 3.42 = Quite High Average score 3.43 – 4.23 = High
Average score of 4.24 – 5.00 = Very High
The results of the descriptive statistics of the variables of this study are explained as follows:
1.
The fashion involvement variable (X1) was measured using four (4) statement items, which referred
to Table 4.8, obtained a minimum value of 4 and a maximum
value of 20, with an average
value of 17.60, which means that
the average value is closer
to the maximum
value. In addition, when divided by
the number of statement items,
as many as four (4), a result of 4.4 was
obtained, where the value was
categorized as a very high criterion. Therefore, it can
be seen that
respondents tend to feel very
much in agreement with each item of the statement
given, namely indicators of fashion
involvement variables consisting of, fashion trends, fashion interests, importance of being
well dressed, and anti-fashion attitude. The standard deviation value is 2.431, which is lower than
the average value, so it
can be interpreted
that the distribution of data related to fashion
involvement has been evenly distributed.
2.
The peer pressure variable
(X2), measured using three (3) statement items, which refer
to Table 2, obtained a minimum value of 3 and a maximum
value of 15, with an average
value of 13.12, which means that
the average value is closer
to the maximum
value. In addition, when divided by
the number of statement items,
as many as three (3), a result of 4.3 was
obtained, where the value was
categorized as a very high criterion. Therefore, it can
be seen that
respondents tend to feel very
much in agreement with each item of the statement,
which indicates the peer pressure
variable consisting of solidarity, agreement, and obedience. The standard deviation value is 1.932, which is lower than
the average value, so it
can be interpreted
that the distribution of data related to peer
pressure is even.
3.
The self-esteem variable (X3) was measured using three (3) statement items, which referred to Table
2, obtained a minimum value
of 3 and a maximum value of
15, with an average value of
13.31, which means that the average
value is closer to the
maximum value. In addition, when divided by the
number of statement items of three (3), a result of 4.4 was
obtained, where the value was
categorized as a very high criterion. Therefore, it can
be seen that
respondents tend to feel very
much in agreement with each item of the statement
given, namely the indicator of
the self-esteem variable consisting of self-respect and respect from
others. The standard deviation value is 1.759, which is lower than
the average value, so it
can be interpreted
that the distribution of data related to self-esteem
has been evenly distributed.
4.
The compulsive buying
(Y) variable is measured using five (5) statement items, which refer
to Table 2, obtained a minimum value of 5 and a maximum
value of 25, with an average
value of 21.95, which means that
the average value is closer
to the maximum
value. In addition, when divided by
the number of statement items,
as many as five (5), a result of 4.4 was
obtained where the value was
categorized as a very high criterion. Therefore, it can
be seen that
respondents tend to feel very
much in agreement with each item of the statement
given, namely the indicators of compulsive buying
variables consisting of tendency to
spend, drive to spend, feelings
about shopping, dysfunctional spending, and post-purchase guilt. The standard deviation value is 2.809, which is lower than
the average value, so it
can be interpreted
that the distribution of data related to compulsive
buying has been evenly distributed.
Normality test
Before performing multiple linear regression analysis, the condition that must be met is that the error must be normally distributed. Normally distributed means that the existing data must be spread close to the average and form a normal curve; the data distribution will be close to the diagonal line or regression line. If the error is not distributed normally, then the data will be far from the average, and there are points or extreme data, so it will be difficult to make predictions. The normality test aims to determine whether the data in the study has a normal distribution or not. The normality test was carried out using the Kolmogorov-Smirnov test, where if the probability of the significance of the residual value is greater than 0.05 or the Sig value (2-tailed) > 0.05, then the data is considered to have a normal distribution. The results of the normality test of this study are presented in Table 3.
Table 3. Results of
the normality test (one-sample Kolmogorov-Smirnov)
Unstandardized Residual |
|
N |
140 |
Kolmogorov-Smirnov Z |
0,830 |
Asymp. Sig. (2-tailed) |
0,496 |
Source: Data processed, Appendix 8, 2024 (SPSS) |
|
Based on Table 3, it is known that the results of the data normality test using the One-Sample Kolmogorov-Smirnov Test obtained a significance value (Asymp. Sig. (2-tailed)) of 0.496 which is greater than the Alpha value, which is 0.05. Therefore, it can be seen that the regression equation model in this study is normally distributed, or in other words, the residuals are spread normally.
Multicollinearity test
The multicollinearity test is a test that is carried out to find out and assess whether or not there is a correlation between independent or independent variables. Multicollinearity can be known through tolerance values and the Variance Inflation Factor (VIF). If the VIF value < 10 (less than 10) or the tolerance value > 0.10 (greater than 0.10), it indicates that there are no signs of multicollinearity. The following are the results of the multicollinearity test of this study in Table 4.
Table 4. Multicollinearity Test
Results
Variable |
Tolerance |
VIF |
Information |
Fashion Involvement |
0,301 |
3,317 |
Free |
(X1) |
|
|
Multicollinearity |
Peers Pressure (X2) |
0,340 |
2,944 |
Free |
|
|
|
Multicollinearity |
Self Esteem (x3) |
0,418 |
2,391 |
Free |
|
|
|
Multicollinearity |
Source: Data processed,
Appendix 8, 2024 (SPSS)
Based on Table 4. It is known that each independent or independent variable has a VIF value of < 10 and a tolerance value of > 0.10. Therefore, the regression model in this study has no symptoms of multicollinearity.
Heteroskedasticity test
The heterokedasticity test was carried out to test and determine whether or not there was an inequality in the variance of the residual between observations. A good regression model is one that has a homogeneous variance (heterokedasticity) and does not show any symptoms of heterokedasticity. To identify the existence of heteroscedasticity, the Glejser test is used, where if the significance level of each independent variable exceeds 0.05, then the regression model is considered not to have heteroskemasticity. The results of the heteroskedasticity test in this study are shown in Table 5. below.
Variable |
Sig |
Information |
Fashion Involvement (X1) |
0,827 |
Free of Heteroscedasticity |
Peers Pressure
(X2) |
0,105 |
Free of Heteroscedasticity |
Self Esteem (x3) |
0,377 |
Free of Heteroscedasticity |
Source: Data processed,
Appendix 8, 2024 (SPSS)
Table 5 shows that all variables have a significance value of more than 0.05. Therefore, there is no influence between independent variables on the absolute residual, and there is no symptom of heteroskedasticity in the regression model.
Multiple linear regression
analysis
Multiple linear regression analysis is used to determine or estimate the influence between independent variables and bound variables. The results of the multiple linear analysis are shown in Table 6.
Variable |
Unstandardized Coefficients |
Standardized Coefficients |
t |
Sig. |
|
||||||
B |
Std.Error |
Beta |
|
||||||||
|
(Constant) 0,576 |
0,191 |
|
3,015 |
0,003 |
||||||
|
Fashion 0,451 |
0,071 |
0,488 |
6,344 |
0,000 |
||||||
|
Peers Pressure 0,213 |
0,063 |
0,244 |
3,364 |
0,001 |
||||||
|
Self Esteem (X3) 0,203 |
0,063 |
0,212 |
3,239 |
0,002 |
||||||
Source: Data processed,
2024 (SPSS)
Based on the results of the analysis in Table 6, the regression equation is made as follows:
Y = β0 + β1 X1 + β2X2 + β3X3 + e
1.
The constant value
(α)
is +0.576, which statistically shows that fashion involvement (X1), peers pressure (X2), and self-esteem (X3) have a value equal
to 0 (zero), so the compulsive buying variable is worth
0.576
2.
The value of the
regression coefficient X1 is +0.451, which statistically shows that there is a positive
influence between the fashion involvement variable (X1) and the compulsive
buying variable (Y) of 0.451. Therefore, if there is
an increase in one unit of fashion
involvement, it will cause an
increase in compulsive buying by 0.451 units provided that other variables
are assumed to be fixed.
3.
The value of the
regression coefficient X2 is +0.213, which statistically shows that there is a positive
influence between the peer pressure variable (X2) and the compulsive
buying variable (Y) of 0.213. Therefore, if there is
an increase in one unit of peer
pressure, it will cause an
increase in compulsive buying of 0.213 units, provided that other variables
are assumed to be fixed.
4.
The value of the
regression coefficient X2 is +0.203, which statistically shows that there is a positive
influence between the self-esteem variable (X3) and the compulsive buying variable (Y) of 0.203. Therefore, if there is
an increase in one unit of self-esteem,
it will cause
an increase in compulsive buying by 0.203 units, provided that other
variables are assumed to be fixed.
Determinant coefficient
(R2) test results
Determinant coefficient (R2) testing is a test carried out to measure a model's ability to explain dependent variables. In this study, adjusted (R2) was used to measure the magnitude of the determination coefficient. The results of the determination coefficient test are shown in Table 7.
Type |
R |
R Square |
Adjusted R Square |
StdError of the Estimate |
1 |
0.870A |
0,757 |
0,752 |
0,27985 |
Source: Data processed,
Appendix 9, 2024 (SPSS)
Table 7 shows that
the value of the determination
coefficient shown in the Adjusted R square (R2) table is 0.752. As for the meaning, which
is 75.2 percent of the variation
in the compulsive buying variable (Y) can be explained
by the three
independent variables, namely fashion involvement (X1), peers pressure
(X2), and self esteem (X3) while the remaining 24.8 percent is explained
by reasons other than the
research model.
Model feasibility
test (F-test)
The feasibility test of the model (Test F) in principle aims to test whether the independent or independent variables included in the study have a significant influence jointly (simultaneously) on the bound or dependent variables. This test was carried out using a significance level of 0.05 (α = 5%) on the ANOVA table. If the significance value ≤ 0.05, then the regression model of the study is considered worthy of testing and shows a co-influence between the independent variable and the dependent variable. Table 4.14 shows the results of the feasibility test of this research model.
|
Type |
Sum of Squares |
Df |
Mean Square |
F |
Sig. |
1 |
Regression |
33,215 |
3 |
11,072 |
141,374 |
0,000B |
|
Residual |
10,651 |
136 |
0,078 |
|
|
|
Total |
43,866 |
139 |
|
|
|
Source: Data processed,
Appendix 9, 2024 (SPSS)
Based on Table 8, it is known that the Fcal value is 141,374 with a significance of 0.000 (less than 0.05). Therefore, it can be said that the regression model in the study is feasible to use and between the variables of fashion involvement (X1), peers pressure (X2), and self esteem (X3) together (simultaneously) affects the performance of the compulsive buying variable (Y).
The t-test is a test conducted to test the research hypothesis about the influence of each independent variable (fashion involvement, peers pressure, and self-esteem) partially on the bound variable (compulsive buying). This test was carried out using SPSS software with a significance level of 5% or α = 0.05. If the significance value ≤ 0.05, then the hypothesis is accepted and the independent variable has a significant influence on the dependent variable. Conversely, if the significance value > 0.05, then the hypothesis is rejected and the independent variable has no significant influence on the dependent variable. The results of the hypothesis testing of this research are listed in Table 9. next.
Variable |
Unstandardized Coefficients |
Standardized Coefficients |
t |
Sig. |
|
||||||
B |
Std.Error |
Beta |
|
||||||||
|
(Constant) 0,576 |
0,191 |
|
3,015 |
0,003 |
||||||
|
Fashion Involvement 0,451 |
0,071 |
0,488 |
6,344 |
0,000 |
||||||
|
(X1) |
|
|
|
|
||||||
|
Peers 0,213 |
0,063 |
0,244 |
3,364 |
0,001 |
||||||
|
Self Esteem 0,203 |
0,063 |
0,212 |
3,239 |
0,002 |
||||||
Source: Data processed,
Appendix 9, 2024 (SPSS)
Based on Table 9, the interpretation of each variable, namely:
a)
The effect of
fashion involvement on compulsive buying
Based on the analysis of the influence of fashion involvement on compulsive buying, a significance value of 0.000 was obtained with a regression coefficient of +0.576. The significance value of 0.000 is less than 0.05 and because of the positive regression coefficient, the results show that the fashion involvement variable has a significant positive influence on compulsive buying.
b)
Effect of peer pressure on
compulsive buying
Based on the analysis of the influence of peers pressure on compulsive buying, a significance value of 0.001 was obtained with a regression coefficient of +0.213. The significance value of 0.001 is less than 0.05 and because of the positive regression coefficient, the results show that the peers pressure variable has a significant positive influence on compulsive buying.
c)
The effect of
self-esteem on compulsive buying
Based on the analysis of the influence of self-esteem on compulsive buying, a significance value of 0.002 was obtained with a regression coefficient of +0.203. The significance value of 0.002 is smaller than 0.05 and because of the positive regression coefficient, the results show that the self-esteem variable has a significant positive influence on compulsive buying.
The effect
of fashion involvement on compulsive buying
The results of the first hypothesis test related to the influence of fashion involvement on compulsive buying obtained a significance value of 0.000 with a regression coefficient value of +0.576. A significance value smaller than 0.05 indicates that there is a significant influence between the fashion involvement variable on compulsive buying, so H0 is rejected andH1 is accepted. When viewed at the value of the coefficient, which is +0.576, it means in a positive direction. Therefore, it can be interpreted that the fashion involvement variable has a positive and significant effect on compulsive buying, which is an independent variable that is more dominant in influencing compulsive buying compared to other variables. If reviewed, if fashion involvement behavior is getting higher while other variables are fixed, compulsive buying also increases by 0.576. It can be interpreted that the higher a person's desire to follow or be involved in fashion trends, the greater the chance of compulsive buying.
When associated with consumer behavior theory, fashion involvement is included in personal factors, where the buyer
does not control the purchase decision
by the consumer
but the desire
of the consumer
himself. Lifestyle and personality also affect how a person lives with money
or time he has. Research by Higgins
et al.
Effect of peer pressure on
compulsive buying
The results of the first hypothesis test related to the influence of peers pressure on compulsive buying, obtained a significance value of 0.001 with a regression coefficient value of +0.213. A significance value smaller than 0.05 indicates that there is a significant influence between the peers pressure variable on compulsive buying, so H0 is rejected andH2 is accepted. When viewed at the value of the coefficient, which is +0.213, it means in a positive direction. Therefore, it can be seen that the peer pressure variable has a positive and significant effect on compulsive buying, which is the second dominant independent variable in influencing compulsive buying compared to other variables. If reviewed, if peer pressure increases while other variables remain constant, then compulsive buying also increases by 0.213. It can be interpreted that, the more a person forces himself to follow his peers or group in determining purchasing decisions for fashion products, the greater the chance of compulsive buying.
Compulsive buying is also caused by
peer pressure. Friends or peer groups are able to influence a person's purchase decision because peers have the
influence to change a person's attitudes, behaviors, and actions. Especially
in adolescence, a person tends
to want to
follow the lifestyle of other
friends so as not to be behind
the times or accepted in a group, so sometimes
this desire causes the emergence
of motivation always to follow
existing fashion trends and can
even cause a sense of compulsion
just because they want to
be considered in a group. This is
supported by research by Widaningsih and Mustikasari (2019), which stated that there
is a positive and significant relationship between peer pressure and
compulsive buying. Research by Khairalita
and Susilarini
When associated with consumer behavior theory, peer pressure is included in social factors where there are 3 classifications, namely group, family, and role and status. Peer pressure is included in the group classification because the existence of a group is able to bring out a person's new behavior and lifestyle and influence his attitude and self-concept. This study also shows that pressure or demands from peers also influence their purchasing decisions to buy H&M products in Badung Regency, Bali. The results of this study show that peer pressure is one of the factors that can trigger a person to make compulsive purchases.
The effect
of self-esteem on compulsive buying
The results of the first hypothesis test related to the influence of self-esteem on compulsive buying obtained a significance value of 0.002 with a regression coefficient value of +0.203. A significance value smaller than 0.05 indicates that there is a significant influence between the self-esteem variable on compulsive buying, so H0 is rejected andH3 is accepted. When viewed at the value of the coefficient, which is +0.203, it means in a positive direction. Therefore, it can be interpreted that the self-esteem variable has a positive and significant effect on compulsive buying. If reviewed, if self-esteem increases while other variables remain constant, then compulsive buying also increases by 0.203. It can be interpreted that, if a person has a negative motivation to respect himself, the greater the chance of compulsive buying.
Compulsive purchasing behavior
is a person's behavior to be
consumptive in which individuals tend to want to
buy various products in certain categories to fulfill
their emotional feelings, one of
which is self-esteem. In adolescence, self-esteem has a significant influence, both through social interactions with others and individual achievements
Research by Biolcati
When associated with consumer behavior theory, self-esteem is included in psychological factors. Motivation is why a person needs to seek satisfaction for their needs, namely psychological needs such as recognition and appreciation. There are other theories related to the fulfillment of individual psychological needs, namely self-determination theory and self-comparison theory. Both theories explain how a person improves himself, that is, by comparing himself with others whose circumstances are worse to meet his psychological needs, namely self-esteem. When an individual feels better and is recognized as good by others, it is at that time that his self-esteem increases and achieves satisfaction.
The simultaneous effect
of fashion involvement, peer pressure, and self-esteem
on compulsive buying
In
this study, 3 (three) independent variables were combined into a regression model where the results of
hypothesis testing related to the influence
of fashion involvement, peer pressure, and self-esteem
together (simultaneously) on compulsive buying
obtained a significance value of 0.000 with an
Fcal value of 141,374. The p-value (Sig) of the
F test of 0.000 or less than
0.05 indicates that there is a simultaneous
influence between fashion involvement, peers pressure, and self-esteem on compulsive buying, so H0 is rejected
and H4 is accepted. Therefore, it can
be interpreted that the variables
of fashion involvement, peer pressure, and self-esteem
together (simultaneously) have a positive and significant effect on compulsive
buying by 75.7 percent when viewed
from the Adjusted R2 value and the remaining
24.3 percent are influenced
by variables other than the
variables used in this study. Let's look at the
partial influence between each variable
X on the Y variable. It can
be seen that
each independent variable has a positive and significant influence on the
Y variable, which is also supported
by several previous studies.
Compulsive buying behavior has been widely discovered and is a concern for marketers. Because compulsive buying behavior for marketers can be an opportunity to increase their sales, because companies can hit the consumer's emotions so that consumers will buy their products without thinking rationally; on the other hand, consumers who have this compulsive behavior in the long term will feel the loss, because, unlike non-compulsive consumers who value every item purchased and focus on its functional benefits, compulsive consumers are actually focused on the extent to which the goods can provide social benefits and to clarify their social status in society (Horvath and Birgelen, 2015).
The
results of this study show that there is
a positive and significant influence between fashion involvement and compulsive buying, peers pressure with compulsive buying, self-esteem with compulsive buying, as well as the simultaneous influence of fashion
involvement, peer pressure, and self-esteem
on compulsive buying. When empirically
reviewed, this study is able to
support previous research on the
influence of fashion involvement, peer pressure, and self-esteem on compulsive buying
partially and simultaneously. Through this study, it can also be
found that, based on the
theories used, namely consumer behavior theory, self-determination theory, and self-comparison theory, it is
known that the emergence of
purchasing behavior in individuals is caused by internal factors, such as a person's view of
himself and a person's way of
responding to every change in the surrounding environment, then external factors, Such as the social environment
that is able
to influence a person's way of
thinking in deciding to buy. In addition,
through this study, it can be
found that several factors that can support
the emergence of compulsive buying
behavior are involvement in
fashion, peer pressure, and the
desire to respect oneself and get recognition
from others.
This research provides practical implications for marketers, especially H&M outlets in Badung Regency, that compulsive buying behavior perceived by consumers can be an opportunity to increase sales. By innovating fashion products to suit the ongoing trends and, of course, adjusting to the needs of the community, it can also attract the attention of consumers to make their purchase decisions to H&M. In addition, for individuals who are consumers of fashion products, they can find out the cause of the emergence of compulsive purchasing behavior which in the long term can cause a negative impact on themselves so that they can control the desire to shop so that it is not based on negative emotional feelings.
This study has several limitations that can be used as input and improvement for future research. The limitations of the research are explained as follows.
1. The references
or articles used as references are less varied because
there is little research on the variables
of fashion involvement, peer pressure, and self-esteem
in compulsive buying.
2. The limitation
of independent variables that can affect the
dependent variable is 24.8 percent, according to the
Adjusted R2 value.
3. The scope
of the research
area is still not wide enough because
it only covers
Badung Regency, while the
H&M store is also located in the Denpasar area, Bali.
4. The research
sample is limited to only
140 (one hundred forty) respondents, so it has not reached
more individuals in Generation Z.
CONCLUSION
Based on the
research presented in Chapter IV, the conclusions regarding the influence of
fashion involvement, peer pressure, and self-esteem on compulsive buying
are as follows: There is a positive and
significant influence between fashion involvement and compulsive buying, indicating that the more individuals
engage in following fashion trends, the higher the
likelihood of compulsive buying behavior. Peer pressure also has a positive and significant
influence on compulsive buying, suggesting that the greater the
influence from the environment and peers to
follow fashion trends, the more
likely compulsive buying behavior will occur. Additionally,
self-esteem has a positive and significant influence on compulsive
buying, where the stronger the
desire to reward oneself or gain recognition from others, the
higher the tendency for compulsive
buying behavior. Overall, fashion involvement, peer pressure, and self-esteem,
either partially or simultaneously, can trigger compulsive
buying behavior in individuals.
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Copyright holders:
Anak
Agung Gita Kharisma, I Gede Nandya Oktora Panasea (2024)
First publication right:
AJEMB – American Journal of Economic and
Management Business