�
American Journal of Economic and
Management Business
p-ISSN: XXXX-XXXX
�e-ISSN: XXXX-XXXX
Vol.
1 No. 1 November 2022
ANALYSIS OF MARKETING STRATEGIES IN INCREASING CONSUMER
BUYING INTEREST IN AN ISLAMIC ECONOMIC PERSPECTIVE ON AVIAN BRANDS PAINT
PRODUCTS DURING THE COVID 19 PANDEMIC
Aris Yulianto
IAI Bunga Bangsa Cirebon, Indonesia
Email: [email protected]
Abstract
This thesis discusses marketing strategies in increasing consumer buying
interest which is applied to paint products avian brands during the Covid 19
pandemic. This study aims to determine the marketing strategy in increasing
consumer buying interest which is applied to avian brand paint products during
the Covid pandemic. This study uses a qualitative methodology. With primary and
secondary data sources as a reference in data collection at PT Avia Avain Brands Cirebon branch PT Tirtakencana
Tatawarna Cirebon. The results of the study state
that the marketing strategy in increasing consumer buying interest is
conventional and digital marketing for the pandemic period so that consumers
can choose PT Avia Avian Brand paint products online, the principle also
applies an Islamic strategy. second, the application of Islamic business
ethics; third, imitating the marketing practices of the Prophet Muhammad. The
characteristics of Islamic marketing implemented by PT Avia Avian Brands are
divinity (monotheism), moral, realistic, humanistic. Advantages and cheap price
of paint products, discounted products that do not have many conditions, easy
access to sending paint products, various paint products offered, national and
local company regulations, even international, the climate of society changes. Based
on the results of the study, it can be concluded that the marketing strategy
during the pandemic is conventional and digital for the pandemic period so that
consumers can choose the paint product they want online. And apply the
principle of excess according to the perspective of Islamic economics.
Keywords: Marketing
Strategy, Mint Beli, Islamic Economic Perspective
This article is licensed under
a Creative Commons Attribution-ShareAlike
4.0 International
INTRODUCTION
In general, one of the goals
of establishing a company is to obtain the desired profit in accordance with
the wishes of the company. The realization of the company's goals can be
achieved through marketing activities in the form of sales and marketing of its
products. Marketing activities have a very important meaning in the company, it
can even be said as a pioneer of the company. In companies, especially in the
business world, intense competition is very common. Intense business
competition requires every existing company to compete with each other.
Therefore, every company needs to focus on the effectiveness and efficiency of
resource utilization to achieve its goals. Set by the company. For this reason,
companies must have the right marketing strategy and human resource
capabilities to achieve these goals. Today's industrial enterprises are
progressing and developing, and their future prospects are getting better.
Among industrial companies that are developing, companies are very dependent on
the income derived from their operations, namely the cost of manufacturing and
product development. This contribution can be seen from the existing profits
and the ability to absorb labor. Profit-seeking companies must be able to
estimate the production strategy of these goods or products and all marketing
costs of these products, and increase profits to obtain satisfactory profits. .
The understanding of consumer
buying interest itself is part of the component of consumer behavior in
consuming attitudes, the tendency of respondents to act before making a
decision to buy a new product and then just implement it. Individuals may look
at the same thing but perceive or describe it differently. This buying interest
process arises because of external stimulation that will affect a person
through the five senses, namely sight, hearing, smell, feeling and touch. These
stimuli will be selected, organized, and interpreted by each person in their
own way. Competition that occurs in the paint product industry is also fierce
competition. This can be seen from the number of companies that set up the same
company in strategic areas. To control the right market share so that the
company can position itself in the competition, the company must carry out a
marketing strategy policy, sales and consumer interest because of the demands
from consumers to get quality service at the right selling price because it can
indirectly affect consumer interest.
At the company PT.Avia Avian (Avian Brands) is an integrated and leading
paint company in Asia, especially in Southeast Asia, this company creates,
provides, and produces a variety of quality and trusted paint products with a
sophisticated and efficient manufacturing system. The company which was founded
November 1, 1978 was founded by Tan Tek Swie (Sutikno Tanoko) in Sidoarjo to start his work in the wall paint industry as
well as wood and metal paint. The addition of several products such as
automotive paint, spray paint, wood paint and rattan paint as well as several
paints for industrial needs which are mass produced according to needs. Then in
1955 founded PT. Mitra Mulia Makmur (MMM) to make
plastic packaging and in 1966 the PT Factory The second Avian Avian in Serang-Banten started
operating. In 2000, it established PT. Panca Kalsiumindo Karbonat in Tuban as a producer of calcium carbonate. Then in 2001, it
established PT. Tirta Kencana
Tatawarna as a distributor of building materials and
furniture.
Apart from selling its main
products, Avian Brands wall paint and wood paint, this company also produces
and markets Gian Mortar instant cement and built a PVC product factory with the
Power brand in 2015 and continues to grow with sales increasing in the range of
30% from year to year. In this industry, PT.Avia
Avian competes with similar foreign products but still has good business
growth. However, in 2020, which has only been running for 4 months, the
economic shock has been so great. The economy suddenly collapsed in an instant
due to the spread of the Corona virus (Covid-19) throughout the world and even
in Indonesia. Since the WHO (World Health Organization) announced that Covid-19
was a world pandemic, consumer behavior in various business sectors has
changed. Consumers are very careful to consume and try to protect themselves
and their families to survive in this situation.
This also makes researchers
interested in conducting an analysis of the impact of this outbreak on the
product marketing strategy at PT.Avia Avian in a
branch with the name PT. Tirtakencana Tatawarna Cirebon itself, especially at the Building
Materials shop in the area where the researcher was assigned, namely the
Districts of Lemahwungkuk, Mundu,
Astanajapura and Beber.
Seeing that consumer behavior is starting to change, when this pandemic
threatens basic human needs, namely personal health, consumers are starting to
sort out the needs they will buy. Moreover, the need for building materials
(wall paint, etc.) is not a very urgent primary need. And also the
implementation of PSBB (Large-Scale Restrictions) which has an impact on work
or activities outside the home directly now forced to be done inside the house.
As well as many companies that have stopped operating and the increase in the
number of unemployment rates can hamper the economy. This also makes people's
purchasing power decline in all business sectors. The purpose of this study was
to determine the marketing strategy in increasing consumer buying interest that
was applied to avian brands' paint products during the covid 19 pandemic and to
find out the advantages and disadvantages of marketing strategies from an
Islamic economic perspective on avian brand products.
RESEARCH METHODS
�� In this research examination, the sources of
information and information as people in research in general (respondents). The
situation of information sources as people (assets) is very important as people
who have data. Analysts and asset people here have the same position, so that
the individual asset does not only react to what the expert asks, but he can
lean towards and tastes in introducing the data he has (Sutopo,
2006:57-58). As shown by Lofland and Lofland (1984:47) the main sources of information in
subjective exploration are words and activities, the rest is additional
information such as archives and others. In the activities of individuals who
are observed or met are a source of basic information that must be carried out
to obtain data from witnesses directly in places and areas that have been
controlled by the analyst. Fundamental sources of information are recorded
through structured notes or through PDA video recordings, recordings/voice
tapes, taking photos, or films (Moleong, 2007:157).
Sources of
information are sources obtained from direct information from exploration sites
(research sites) and are information obtained from meetings and perceptions as
articulations from related meetings such as pioneers at certain times,
especially Branch Managers, Branch Heads, and Shopkeepers and Buyers. Sources
of information are very useful for extracting information from researchers in
retrieving data, for that the data that has been taken will be processed using
the concept of data triangulation.
The main
data (primary) is the source of research data information obtained directly
from the original source by:
a.
Primary data
sources are data sources obtained from the field, namely through structured
interviews and unstructured interviews. Determination of research subjects who
will be the sample of this research is done by using purposive sampling
technique, where this technique is used if the sample members are specially
selected or there are certain considerations so that they are considered to be
able to provide maximum data. It is considered to be able to provide maximum
data. The subjects or resource persons who can provide information on this
research are managers and employees of PT Avian Brand.
b.
Secondary Data
Secondary sources of information are sources of
information obtained from related books and articles, related web information,
journals and official sites related to this research.
A.
Data Collection
Techniques
�� Information data collection methods are the
most important stages and steps in research, considering the main reason for
research is to obtain information. Information disaggregation should be
possible in different settings, different sources, and in different ways. In
subjective exploration, information sorting is done in an orderly setting
(normal conditions), important information sources, and information sorting
procedures are more on participatory perception, inside and outside meetings,
and documentation (Sugiyono, 2006:224).
a.
Interview
Interview
is a process of gathering information by asking questions directly to the
parties related to the motivation behind obtaining the
data. Interviews in the opinion of Andi Prastowo
(2011: 212) are a way of obtaining data for research purposes through question
and answer while dealing with the questioner and the witnesses or individuals
encountered, with or without using the rules of questions during interviews. The
procedure for meeting in the interview used in this case uses semi-organized
meetings, namely special meetings to find problems more straightforwardly,
where these meetings are welcome at the time of the interview to be asked for
their opinions and thoughts (Sugiyono, 2008: 233). ).
Interviews were directed in an organized manner according to the description of
exploratory questions. From the exploratory questions described, there will be
a more explicit examination according to the main concern in this investigation
that will make it easier for analysts to get intricacies and complex data on
advertising procedures in increasing buyer purchase income at PT Avian during
the pandemic, especially in areas. Cirebon.
b.
Observation
According
to Hasan (2002: 86), observation in the field is appointment. Selection
of places and locations, changing, recording, and
marking (coding) a series of behaviors and situations related to the
organization, according to empirical objectives. Meanwhile, according to Riduwan (2010: 30), internal observation is carried out
directly to the object under study to take a close look at the process of
activities carried out to find the information needed. That all applies, if the
object of research is human behavior and actions, natural phenomena, work
processes, and specifically the use of small respondents or groups within a
limited scope.
c.
Documentation
In the
opinion of Djam'an Satori and Aan
Komariah (2011: 149), documentation
is a series of collecting documents and data needed in
research processes and problems, then reviewed continuously (intensely) so that
it can support and add to the trust and evidence of events according to with
the original. This documentation is a unification technique, and data
collection using papers, notes or documents that are at the research location
as well as other sources that are the same (relevant) as the object of
research. Documentation can be in the form of e-books, books, journals, as well
as opinions of competent experts who have expertise in accordance with
references to the problem to be studied. From this it can be concluded that in
unification, and data collection is done in three ways, �namely interviews, initial observation,
and documenting the results of observations, then by processing the data in
accordance with the initial objectives of this study.
B.
Data Validity
Check
���� SWOT
analysis is based on the opinion (Richard 2010) which includes efforts to find
information related to strengths, weaknesses or deficiencies, opportunities and
(danger) threats as the most important thing in determining company
performance. Information from the outside (external) regarding opportunities
and threats (dangers) can be obtained from many ways, including customers or
consumers, documents, local or central government, distribution suppliers,
banking, business partners of other companies. There are several companies
using the services of scanning agencies to obtain information by means of paper
clips or certificates, research on ebooks on the
internet.
The purpose of implementing SWOT in a company is to
convey guidelines so that the company can place more emphasis, as a result by
placing the SWOT analysis later it can be used as a comparison of thoughts from
various points of view, both from the point of view of strengths, weaknesses,
opportunities and threats that might occur in the company. time to come.
Another purpose of using a SWOT analysis is that every product that is spread
on the market will definitely experience ups and downs in sales or what is
known as the product's biological cycle. The concept of the product life cycle
is referred to based on the reality that occurs in
the market, that consumers have a level of saturation in using a product
(Fahmi, 2014).
C.
Data analysis
techniques
�� Data analysis
according to Bogdan and Biklen in Moleong (2007: 248)
means efforts are made by working with data, organizing data, sorting them into
manageable units, synthesizing them, looking for and finding patterns, finding
what is important and what is learned. , and decide what to tell others. The
data analysis technique used in this study uses steps similar to those proposed
by Miles and Huberman (in his book Sugiyono, 2008:
91), namely:
a.
Data Collection
Data was collected beginning with making observations
in the research area. Furthermore, interviews, observations and documentation
were carried out using research informants. The researcher recorded all the
data obtained into field notes which contained what was heard, seen,
experienced, felt, and findings about what was found during the research. all
of which are data collection materials for the next stage. The collection of
research data in question is the result of interviews, observations and
documentation regarding marketing strategies in increasing consumer buying
interest.
b.
Reduction
Data reduction data is defined as a selection process,
focusing on simplifying and transforming raw data that arises from written
records in the field. Reduction is carried out since data collection begins
with making summaries, coding, tracing themes, making clusters, writing memos,
and so on with the intention of setting aside irrelevant data/issues until the
final report is completely compiled. at the time of the interview, the
researcher formed a note. The records were collected until they were saturated,
then the records that were considered the most relevant were selected related
to using marketing strategies to increase consumer buying interest.
c.
Data Presentation
Presentation of data or data examples means presenting
a set of structured information that conveys the possibility of drawing
conclusions and taking action. Presentation of qualitative data is presented in
the form of narrative text. Presentation can also be in the form of matrices,
diagrams, tables and charts to describe the processes that occur in PT Avian
Brands for the art of marketing management to increase consumer buying interest
Presentation of data begins by providing a description of research results that
have been previously classified. The origin of the data that has been presented
is then discussed and interpreted according to the theories chosen by the
researcher to obtain a clear illustration of how the efforts are being made to
increase consumer buying interest at PT Avian Brands.
d.
Conclusion Drawing
In drawing conclusions, it means that the final
activity is the origin of data analysis. This withdrawal aims for
interpretation activities, namely finding the meaning of the data that has been
presented. Between displaying data and drawing conclusions, there are data
analysis activities involved. In this sense, qualitative analysis means continuing
efforts, and continuously. Then in the problem of data reduction, data
presentation and drawing conclusions/verification becomes an illustration of
success in succession as a series of related analytical activities. In data
processing the researcher conveys meaning, interpretation, arguments/opinions
in the data that has been collected and looks for meaning from the explanation
to be structured into patterns of direct relationships that are easy to
understand and interpret. then the data is linked and compared with one another
so that conclusions are practically drawn to be the correct answer to each
research dispute, which is related to using a marketing strategy to increase
consumer buying interest in PT Avian Brands paint products.
RESULT AND DISCUSSION
A. Profile of PT Avia Avian Brands
PT Avia Avian is a company
engaged in the paint and thinner processing industry. The location of the factory
is located between Jalan Raya Surabaya�Sidoarjo KM 19, Wadungasih Village,
Buduran, Sidoarjo, East Java Province. Its main marketing areas are Surabaya
and major cities on the island of Java and outside Java. PT Avia Avian is
engaged in paint processing, both industrial paint, synthetic paint, emulsion
paint, spray paint and thinner. With a high-tech manufacturing process,
supported by raw materials and packaged goods, which are fully automated, PT
Avia Avian has established itself as a leading paint company in Indonesia. With
his slogans; "Rich in Variety, Rich in Color", "The Most
Important is the Ability". PT Avi Logo.
Figure 1. Logo of PT
Avia Avian
On November 1, 1978, Mr. Soetikno
Tanoko owned UD Avian which is now PT Avia Avian. In early 1983, Mr. Soetikno
Tanoko's second son, Hermanto Tanoko, who originally led Apotek Airlangga,
joined PT Avia Avian, who at that time was working with the Thai paint company
"TOA" for duco and spray paint technology. In this year, the production
capacity of PT Avia Avian increased significantly and grew rapidly. In 1984,
the first son of Mr. Soetikno Tanoko, Wijono Tanoko, joined to strengthen the
marketing department of PT Avia Avian. 1988 PT Avia Avian built PT Kasakata
Kimia which produces resins and additives for production purposes and expanded
its business to metal printing and cans production in 1993. Avian Group
purchased land in Cikande-Serang, West Java to build a paint factory PT Tropic
Tiara Texindo which aims to serve marketing in the West Indonesia region. To
anticipate customer demand and to meet the market for quality products, the
Avian Group cooperates with one of the largest paint manufacturers in America
The Sherwin Williams Company to manufacture and market the Acrylic Urethane system
automotive paint. PT Avia Avian continues to improve its production and
marketing by developing a calcium carbonate factory, PT Panca Calciumindo
Perkasa in Tuban in 2000, building a paint factory in Medan in 2007, and
building a mortar factory in Sidoarjo. Then in the Cirebon area, PT Avia Avian Brands taxes/branches under the
name PT. Tirtakencana Tatawarna Cirebon address Jl Pilang Raya, No. 86, Kedung
Jaya, Cirebon, Pilangsari, Kedawung, West Java 45153, Tel (0231) 246333.
B. Vision, Mission and Values of the Company
The company's vision is to become the market leader
in the paint industry that is loved by everyone. With the motto Creating Rich
Value, the company's mission includes the following:
a.
Improving
service quality and innovation based on customer satisfaction.
b.
Improving
competence and competitiveness through empowering Human Resources.
c.
Strengthen the
distribution network to increase competitive value.
d.
Running
efficiency in all production lines consistently.
PT Avia Avian also implements several corporate
work culture values which include:
a.
Togetherness
: Relying on a sense of togetherness among all
parties involved.
b.
There always is : Always trying to expand market reach and product range.
c.
Toughness
: Have a very strong competitive ability to
synergize with changes in the business world.
d.
Planned
: All activities are based on strategies and careful
calculations.
e.
Innovate: Innovate
to adapt to the development of trends and technology.
f.
Benefits: Continuously
creating and providing added value for all parties.
C. Location of PT Avia Avian Brands
Company Center Location : :
�
Road: Jalan
Raya Surabaya-Sidoarjo KM 19
�
Kelurahan : Wadungasih
�
District: Buduran
�
City: Sidoarjo
�
Province: East
Java
Cirebon Branch Location with the name PT. Tirtakencana Tatawarna Cirebon
address Jl Pilang Raya, No.
86, Kedung Jaya, Cirebon, Pilangsari,
Kedawung, West Java 45153, Tel (0231) 246333. Each
building contained in PT. Avia Avian produces a variety of products. A
description of the types of products produced can be seen in Table 1
Table 1. Description of Production Locations
Building Name |
Type of Products Produced |
Ijen |
Automotive
paint, water base paint, solvent base paint |
Merapi |
Wall
paint, plamir, water proof paint, tile paint |
Semeru |
Solvent
base paint |
Tengger |
Automotive
paint, glue, white paint |
Tidar |
Thinner |
Bromo Emulsion |
wall paint |
Bromo Sintetik |
Cat solvent base |
Kerinci |
Paint cans |
Rinjani |
Latex, resin |
Mahameru |
cement mortar |
For the
placement of the Installation in Waste Treatment (IPAL) it is to the south of
the Rinjani Building, while the TPS for B3 waste is
in the eastern part of the return building. The utility at PT Avia Avian is
located north of the Rinjani Building. The history of
the location of the PT Avia Avian factory center in
the Sidoarjo area is based on several considerations
as follows
a.
Sidoarjo is one of the access roads to East Java Province
so that the distribution of raw materials to factories and products to
suppliers can be more easily affordable.
b.
Labor costs in Sidoarjo are
lower than labor costs in Surabaya and other big cities.
c.
The price of
land is relatively cheap and it is possible if a factory expansion is needed.
D. Business and Marketing Activities
PT Avia Avian is the only paint manufacturer that
implements an integrated system in every stage of its production and is one of
the leading paint manufacturers in Indonesia. PT Avia Avian produces various
types of paint such as wall paint, wood and metal paint, automotive paint, and
leak-proof coating paint. In addition, PT Avia Avian has also developed its
production by building a resin factory and a can factory to support paint
production needs and establishing a mortar factory to expand the types of
products produced. PT Avia Avian also collaborates with world-class companies
to obtain the latest technology in the paint industry, including:
a.
Lenkote Paints
For the manufacture of leak-proof coating paint and
premium wall paint.
b.
E.I. DuPont De
Nemours and Company
To
provide technical assistance in the formulation of the first and only wall
paint in Indonesia with DuPontTM Teflon� surface
protector technology.
c.
CPS Color Finland
To
provide tinting system solutions in order to create millions of paint colors to meet all customer needs in accordance with the
times.
d.
Indonesian Clairant
To
support the establishment of a microbiology laboratory so that the
microbiological control system and production sanitation can be achieved optimally.
e.
Troy
Corporation Asia Pacific
For the development of wall paint with
anti-bacterial technology.
Along with the demand for goods that are many and
quite rapid, the development of the company PT Avia Avian builds a distribution
network through 67 marketing offices in Indonesia. This step is one of the
company's efforts so that the needs of the community related to paint in all
parts of Indonesia can be met.
E. Marketing strategy to increase consumer buying interest in
PT Avian Brands paint products during the covid 19 pandemic
In carrying out its business activities, PT Avia
Avian Brands establishes a marketing strategy by adjusting the potential in the
target market of the area. The marketing strategy undertaken is as follows:
a.
Carrying out
promotional activities, carried out with billboard and banner advertisements as
well as online and print media, giving monthly/annual prizes and social
services such as: donations and other social activities.
b.
Excellent service,
in this case the salesperson is friendly and ready to provide the best service
with the 7S concept, namely: greeting, smiling, greeting, polite, courteous,
ready and alert.
c.
Competitive
selling prices, where the products sold determine a cheaper price compared to
paint products at other PTs and provide discounts for certain purchases and
certain products.
d.
Quality HR, in
recruiting sales assistants, training is held for one month before becoming
permanent employees
All companies/organizations, whether in the form of
private business entities, public bodies or social institutions, of course have
their own goals which are the motivation for their establishment, as well as PT
Avian Brands of course have goals, strategies and management. Management processes,
including sharia management, are basically planning in everything steadily to
give birth to beliefs that have an impact on doing things according to the
rules and having benefits. Regulatory capacity includes systems, for this
situation procedures are an integral part of the business or organization.
Moreover, in advertising, a system is needed, especially in a serious business
world, a very important procedure which is then called a promotion technique
At the level of the contest in the business world
requires every advertiser to have the option to complete the exercise of
presenting them better, more successful and productive. This promotional
exercise requires important advertising ideas according to the interests of the
advertiser and the needs and wants of the client. For this situation, Islamic
advertising has a very important position, because Islamic broadcasting is one
of the promotion procedures that relies on the Qur'an and the Sunnah of the
Prophet Muhammad. Islamic promotion is an important business discipline that
coordinates how to create, offer and change qualities from one (initiator) to
its partner, which in all interactions conforms to Islamic agreements and
standards and muamalah in Islam.
In general, marketing strategy is very important
for companies where marketing strategy is a way to achieve the goals of a
company. This is also supported by the opinion of Sondang
P. Siagan that today the term strategy has been used
by all types of organizations and the main ideas contained in the original
meaning are still maintained, only that their application is adapted to the
type of organization that implements them, because in a real sense, management
the peak is indeed involved in a certain form of "war". According to
James A.F. Stoner argues that strategy can be defined from at least two
different perspectives: from the perspective of what an organization will do,
and also from the perspective of what an organization ultimately does, whether
its actions were originally planned or not. From the first perspective,
strategy is "the broad software for defining and achieving organizational
goals and carrying out its mission".
The word "application" in this definition
implies an active, conscious and rational role played by managers in
formulating corporate/organizational strategy. From the second perspective,
strategy is "the pattern of responses an organization makes to its
environment over time." In this definition, every organization has a strategy,
although it does not always have to be effective, even though the strategy has
never been formulated explicitly. That is, every organization has a
relationship with its environment that can be observed and explained. This view
includes organizations where the behavior of managers
is reactive, meaning that managers respond to and adapt to the environment only
when they feel it is necessary to do so.
Every company, be it PT Avia Avian Brands, has a
marketing strategy to optimize it in achieving its goals. This complex
marketing strategy is always changing as a consequence of social change. For
companies, changing the environment can be a new challenge for business
marketing, so this requires new responses and solutions or vice versa, it can
turn into an opportunity or opportunity to develop a business. Thus the
marketing strategy in a company cannot be done in just one process, but it
takes a long process to create a marketing strategy that suits the company.
The most important and necessary thing in a
marketing strategy is ways and efforts to attract the public/potential
consumers to want to shop in order to survive or increase the number of
buyers/consumers at that place. In accordance with the marketing strategy
described in this study, it will be studied in segmenting, targeting and
positioning. In addition, PT Avian Brands' location selection will also be
studied in an effort to develop the business and retain existing customers (win
mind-share, heart-share and market-share).
Table 2.
CAT Avian
Brand Product Sales Data Report
Period
2018-2020
No. |
Year |
Sale |
Growth |
|
In Rp. |
In % |
|||
0 |
2017 (previous data) |
755.560.500 |
- |
- |
1. |
2018 |
772.700.000 |
17.135.500 |
2,23 |
2. |
2019 |
792.521.500 |
19.821.500 |
2,26 |
3. |
2020 |
772.500.000 |
-20.021.500 |
-2,20 |
5. |
2021 |
Wait for data until the end of the year |
|
|
Based on the table above, it can be seen that the
sales results of paint products at PT Avian from an average of 2018-2019 have
increased 2.2%. This increase occurred due to relatively cheap prices compared
to paint products at other PTs. This is a good sign
for marketing at PT. Avia Avian Brands, however, in 2020 it decreased by -2.20%
of sales of paint products at PT. Avia Avian Brands due to the effects of the
Covid 19 pandemic which affected sales of paint products.
Segmenting (market segmentation) is behavior, the
act of conducting and identifying, forming segments of groups of buyers or
consumers separately. Each consumer is distinguished according to the
characteristics of the product needs and its own marketing mix, while targeting
(target market) is the act of choosing one or more market segments to enter,
for the target market of PT.Avia Avian in the Cirebon
Branch itself, especially at Building Materials stores in the area the
researchers on duty are the Districts of Lemahwungkuk,
Mundu, Astanajapura and Beber.
Positioning (market positioning) aims to build and
communicate the competitive advantages of existing products in the market to
the minds of consumers (win mind-share). The market positioning strategy
consists of: basic attributes (low price or high price) Responding and
observing the description above and the results of the interviews, the
marketing strategy for paint products at PT Avia Avian Brand is viewed from the
perspective of Islamic marketing strategy, then applying conventional marketing
strategy concepts and theories, but in fact it also applies an Islamic
marketing strategy which consists of first, Islamic marketing characteristics ;
second, Islamic business ethics; third, imitating the marketing practices of
the Prophet Muhammad SAW.
First. Islamic marketing characteristics that are
applied are
a.
Deity
Mr. David Chandra, Branch
Head of PT Avia Avian Brand Cirebon Brand Office PT Tirtakencana
Tatawarna � Cirebon Jl. Raya Pilang
No. 86, Kedung Jaya, Pilang
Cirebon, West Java explained to the researcher: �PT Avia Avian Brands in
running its business has the characteristics of an Islamic application as well,
this is evident in our daily work not only looking at the worldly aspect, but
also we always remember God that everyone who runs their business is legal to
use various marketing strategies. but it must be remembered that God's rules
should not be ignored." The explanation from Mr. David, shows that
divinity or rabbaniyah is a unanimous belief, that
all human movements are always under the supervision of Allah SWT. Therefore,
all human beings must behave as well as possible, not behave cunningly, like to
cheat, steal other people's property, like to eat other people's property in a
vanity way and so on. This condition is strongly believed by Muslims, so that
it becomes a guide for life, not to be shaken. The Rabbaniyah
value is inherent or becomes the flesh and blood of every Muslim, so that it
can put the brakes on despicable acts in the business world.
b.
Ethical
Pinkan Rizky Amelia (an employee of PT Avia Avian Brands said
that: "The establishment of PT Avia Avian Brands may be useful, for me
personally and all my friends, employees here must instill alkarimah
moral values". Ethical or akhlaqiah means that
all behavior goes above generally accepted ethical norms. Ethics is conscience,
and this conscience is the true word, "the will of God", can not be lied to. A swindler who steals things, hoards
things, takes other people's property in a false way, his little heart must say
differently, but because of the devil's seduction he is tempted to cheat, this
means he violates ethics, he does not obey what his true heart tells him.
Therefore, this is a guide for Islamic marketers to always maintain every word,
behavior in business dealings with anyone, consumers, distributors, shops,
suppliers or competitors.
c.
Realistic
The researcher in this case
also interviewed Rose's mother as a consumer, the answer was as follows: �As
far as I know from several products at PT Avia Avian Brands, in terms of
service and satisfaction, I am a consumer that the employees talk about the
quality of paint products, promotions and prices as they are. In accordance
with reality, do not make it up so that the goods sell. They are all very
friendly to buyers, and yes, you can say honestly.� And in accordance with
Islamic law Realistic or al-waqiiyyah which means
according to reality, don't make it up, especially those that lead to lies. All
transactions made must be based on reality, not discriminating against people,
ethnicity, skin color. All actions are full of honesty. Even the teachings of
the Prophet Muhammad. about this realistic nature, if you sell an item with a
defect, then tell the prospective buyer that this item has a slight defect. If
the buyer after being told still wants to have the item, that's even better.
You must not swear that the item is really good and perfect, even though there
are defects. Wet food items should not be stored under, but raised to the top
so that buyers can see. Such is the noble teaching of the Prophet Muhammad.
very realistic, never trick people, this must be followed by the people
d.
Humanistic
The conversation from Mr.
Arie as part of the SPV (Supervisor) at PT. Tirta Kencana Tatawarna is as follows: "All
employees and stakeholders who are involved in activities at PT Avia Avian
Brands Cirebon branch must hold on to humanistic beliefs and firmness, which
means being humane, respecting each other, and most importantly the buyer is
the king". Humanistic or al-insaniyah which
means being humane, respecting others. Marketing is trying to make life better.
Do not let marketing activities on the contrary destroy the order of life in
the community, make social life disrupted, such as the life of a herd of
animals, there are no rules and the strong are in power.
F. Strengths and weaknesses
a.
Analysis of strengths and weaknesses (S-W)
PT Avia Avian Brand has
several advantages, namely cheap paint product prices, easy access to send
paint products, a variety of paint products offered, national and local company
regulations, even internationally, the climate of society changes. However,
from these advantages there are also disadvantages/weaknesses, namely, among
other things, capital problems for developing businesses are constrained in
technical terms, sometimes the distribution of goods is hampered by slow
production due to paint raw materials, color mixing that uses a lot of mixtures
of other colors, sometimes the promotional website is down due to a virus
websites with lots of advertisements, company dynamics are rigid and bound,
sometimes the climate of society changes.
b.
Opportunity and threat analysis (O-T)
Opportunity factors can be
defined as opportunities, namely various favorable environmental situations for
a business unit. What is meant by these various situations include:
1.
important trends that occur among product users,
2.
identification of a market segment that has not
received attention,
3.
changes in competitive conditions,
4.
changes in laws and regulations that open up new opportunities
in business activities,
5.
relationships with buyers who are
"familiar," and
6.
relationships with suppliers that are
"harmonious."
It is also
important to realize that various critical strengths and weaknesses factors
with solutions play a very important role in limiting the search for various
alternatives and the choice of strategies to use. In other words, by using a
"SWOT" analysis, the specific competencies possessed and outstanding
weaknesses can be assessed and linked to various determining factors for the
success of a business unit.
CONCLUSION
Berdasarkan temuan-temuan di atas sebagaimana penulis sampikan diatas, maka bisa menarik
beberapa kesimpulan yaitu ditinjau dari strategi pemasaran untuk meningkatkan� minat beli konsumen di PT Avia Avian
Brands cabang Cirebon PT Avia Avian Brands� selain menerapkan teori dan konsep strategi pemasaran konvensional dan digital untuk
masa pandemic sehingga para konsumen
bisa memilih produk cat PT Avia Avian Brand dengan
cara online, juga menerapkan
strategi pemasaran Islami
yang terdiri atas tiga hal pokok
pertama, penerapan karakteristik pemasaran Islami; kedua, penerapan etika bisnis Islami; ketiga, mencontoh praktik pemasaran Nabi Muhammad
SAW. Karakteristik pemasaran
Islami yang diterapkan PT
Avia Avian Brands� adalah ketuhanan (tauhid),
akhlak, realistis, humanistis. etika bisnis Islami yang diterapkan PT Avia Avian Brands� yaitu produk yang halal dan thoyyib, produk yang berguna dan dibutuhkan, produk yang berpotensi ekonomi atau benefit, produk yang bernilai tambah yang tinggi, dalam jumlah
yang berskala ekonomi dan sosial, produk yang dapat memuaskan masyarakat. PT Avia Avian Brands� mencontoh praktik pemasaran Nabi Muhammad
SAW mulai dari segmentasi dan targeting, positioning, sampai
bauran pemasaran (marketing
mix).
Kelebihan yaitu harga produk
cat yang murah, diskon produk yang tidak banyak syarat, kemudahan dalam akses mengirim barang produk cat, produk cat yang ditawarkan beragam, peraturan perusahaan nasional maupun lokal,bahkan
internasional, iklim masyarakat berubah ubah. Namun dari
kelebihan tersebut juga ada kekurangan/kelemahan yaitu antara lain permasalahan modal untuk mengambangkan usaha terkendala dalam hal teknis
terkadang penyaluran distribusi barang terhambat oleh lambatnya produksi karena bahan baku cat, terkendalanya percampuran warna yang banyak menggunakan campuran warna lain, terkadang
website promosi down terkena
virus website dengan banyak
iklan, dinamika perusahaan kaku dan terikat terkadang iklim masyarakat berubah ubah, dan Para konsumen Indonesia yang membutuhkan
cat yang berkualitas, mudah
mendapatkan karyawan baru, kemudahan dalam mencari produk
cat, jenis dan harga,
Sangat mudah bagi konsumen untuk memilik produk tinggal memilih sesuai dengan warna
yang di inginkan melalui
website PT Avia Aviian Brands, makin
sedikitnya pelanggaran usaha, sewaktu iklim mendukung usaha laba meningkat.
Namun ada juga kelemahan dari analisis SWOT pada (S-W), (O-T) permsalahan
modal untuk mengambangkan usaha terkendala dalam hal teknis
terkadang penyaluran distribusi barang terhambat oleh lambatnya produksi karena bahan baku cat, terkendalanya percampuran warna yang banyak menggunakan campuran warna lain, terkadang
website promosi down terkena
virus website dengan banyak
iklan, dinamika perusahaan kaku dan terikat terkadang iklim masyarakat berubah ubah dan pemilihan cat yang tidak tetap selalu berubah
ubah sesuai dengan keinginan konsumen, tenaga SDM masih kurang berkualitas
terutam dalam pemasaran, kurangnya pasokan dalam bahan
baku pembuatan cat dan pembatasan kebijakan pemerinitah dalam distribusi bahan cat, pemilik PT Avian Avian Brands jika inovatif dan kreatif maka akan
ditingalkan konsumen/pelanggan, bila melakukan kesalahan sedikit saja izin
usaha bisa di cabut, iklim lebih
banyak mendukung daripada menghambat.
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Copyright holders:
Aris Yulianto
(2022)
First publication
right:
AJEMB � American Journal of Economic
and Management Business